Overview
As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!
Location : Smithers, British Columbia
What You Get
- Management training
- Product knowledge
- Employee discounts
- Competitive wages
- Paid benefits
- Pet oriented career-building environment
What You Do
Customers / Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coachingOperational Standards / Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations levelAdministrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperworkBusiness Results coordinate efforts of store staff to achieve targeted resultsOther duties and tasks as requiredWhat You Bring
Minimum of 2 years customer service and retail store management experienceEnthusiasm for learning & growth in pet care industryPossess outgoing and friendly personality with strong customer service skillsAbility to work as scheduled to meet attendance requirements, which include weekends and eveningsAbility to have reliable means of transportation to and from the storeObserve and coach employees to provide feedback around sales techniques and providing excellent customer serviceCapacity for understanding inter-team conflicts and escalating when necessaryWorking knowledge of POS systemAbility to lift 50lbs repetitivelyIndustry experience an assetJob details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Sales and Business DevelopmentIndustries : Retail#J-18808-Ljbffr