Reports To : Operations Manager"A mind built for excellence. A spirit built for service." What does a File Manager with Paul Davis do?
- Receive and open new claims
- Answer and field telephone calls in a professional and upbeat manner
- Receive and assist with staffing issues daily
- Maintain professional appearance and conduct of the operation
- Liaise and communicate with customers, clients, vendors
- Receive and handle invoices, correspondence
- Collecting receivables on current accounts
- Assist in ensuring margins and performance metrics are met
- Monitor and maintain inventory of supplies
Why The Team Needs You? If you love helping people in their time of need, this is the job for you. We will need you to build foundational relationships based on trust, actively listen, and find ways to support a team to oversee several projects simultaneously. We also want a fun personality that enjoys getting results with others.
Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider.
Values : Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision : To provide extraordinary care while serving people in their time of need. Mission : To provide opportunities for great people to deliver Best in Class results. Team Compensation and Benefits :
One on One mentorshipFull orientation programAccess to Paul Davis University and regular training opportunitiesBenefits after three months and sick days with flexible scheduleRRSP matchingTeam Qualifications (Requirements) :
3-5 years office experienceExcellent verbal and written communication skillsStrong interpersonal skillsAbility to effectively present information in one-on-one, small or large group situations to customers, homeowners and employees in the organizationDemonstrated ability to solve problems and make prudent decisionsStrong knowledge of MS Office, RMS and XactimateSkills Desired of Team Member :
Self-motivated to get resultsLoves working with staff, clients and tradesEffectively schedules ahead while maintaining flexibilityThrives under high performance environmentsExcellent interpersonal skillsIs succinct and professional with written communicationEnjoys taking care of others in their time of need