Program Support Assistant

Position Summary

Situated on the picturesque Grand River, the City of Brantford is a rapidly growing community of over 100,000 residents, located in the heart of Southern Ontario with direct access to Hwy. 403 and is in close proximity to the GTHA, Waterloo and Niagara regions. As a single-tier municipality, Brantford is responsible for the full spectrum of municipal service areas. We invite you to join our #TeamBrantford corporate culture with many progressive initiatives, including our hybrid work environment. The City is committed to the professional development of our staff and invite you to come, grow with us!

Reporting to the Supervisor, Children's Services & Early Years, the Program Support Assistant provides program and business support to Community Services and Social Development departments, including Family & Income Stability (FIS), Homelessness and Children's Services and Early Years, using knowledge of both provincial and municipal software and programs. Other duties of the position include, but are not limited to :

• Reviewing and processing accounts payables for Community Services and Social Development departments
• Monthly review and reconciliation of GL accounts
• Receive, process, post and reconcile revenue received and completes daily deposits, including client payments, assignments, funeral recoveries etc.
• Maintain, update and process Pre-authorized payments
• Print, process and reconcile client, vendor and manual cheques and Direct Bank Deposits (DBD)
• Prepare pickup and pull lists for daily / monthly cheques and DBD
• Manage funds through FIS bank accounts, including but not limited to completing deletions, stop payments and traces.
• Receive and process Ontario Disability Support Program (ODSP) discretionary and funeral assistance benefits based on eligibility guidelines
• Maintain and reconciles Petty Cash
• Retrieve and save daily / monthly SAMS / data reports
• Reconcile payments with database records and to the general ledger
• Complete and code monthly contracted and ad hoc payables to stakeholders
• Create tracking tools to monitor financial payments for projects
• Prepare and reconcile daily / monthly revenues / expenditures and entries for completion of the monthly subsidy claim forms
• Compiles monthly statistics, i.e. caseload, hostels, child care attendance, etc.
• Completes data analyses, including but not limited to CWELCC payments, fee subsidy projection and child care operating capacity, following up with stakeholders to ensure accuracy and providing reports to staff / management.
• Posts journal entries to JD Edwards
• Coordinates all purchasing / ordering for the Commission and follows up with vendors and other City departments regarding payment inquiries and order details.
• Coordinates service / repairs / supplies for office equipment
• Maintain inventory of paper forms and publications.
• Arrange and coordinate movers and / or maintenance staff for the office
• Participate in self-evaluation of performance to enhance effectiveness and strengthen any weak areas.
• Participate in ongoing development of relevant skills / knowledge.
• Communicate continually and effectively as a team member and be an active and cooperative team member.
• Participate at staff meetings or in-house training.
• Provide input and bring forward suggestions for procedural improvements to the manager as identified
• Be knowledgeable about all program support duties / responsibilities to assist when / where necessary to accomplish department tasks / goals, cross training other PSA s as required.
• Accurately input client information into relevant system, including SAMS, OCCMS etc. as required for the position
• Maintaining a filing system of financial records for Commission departments, including Family & Income Stability, Children s Services and Homelessness
• Complete all other duties as assigned by Manager / Supervisor

Qualifications

As a condition of employment, proof of current and valid certificate(s) and / or educational qualifications will be required.

What We Offer

The City of Brantford is an equal opportunity employer that values equity, diversity and inclusion. At the City of Brantford, people are our priority. #TeamBrantford employees are our most valuable resource and we believe it's important to offer a competitive total rewards package.

Paid training and professional development, the flexibility to work from home in some positions and wellness and work life balance are just some of the great things the City of Brantford has to offer. When you work with us, you'll know you're doing important work that matters and helps build a better Brantford. Come grow with us.

Learn more about working for the City of Brantford