IT Service Desk Engineer - SLA-Driven, 1-3 yrs

A leading healthcare organization is seeking a dedicated individual to manage and resolve software, hardware, and network issues in Chilliwack, British Columbia. Ideal candidates will have 1-3 years of experience and a commitment to client satisfaction by ensuring timely responses to service requests and adhering to SLAs. This role involves coordinating with on-site teams, conducting root cause analysis, and maintaining data backups to ensure high-quality service delivery.

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