Digital Project Manager

VERB is a digital marketing agency located in downtown Halifax, Nova Scotia. Our global clients offer the opportunity to work and collaborate with some of the world’s biggest destinations, resorts, and travel brands—and with our employee travel credit, it’s easy to experience them for yourself. We take a balanced approach to work / life and have fun at the office– or wherever we happen to be working from. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast.

Sound good? Great, here’s who we’re looking for…

The Digital Project Manager provides clients and colleagues with a proactive, strategic, measurable, and organized approach to holistic marketing strategies and product implementation. This role combines project management, business analysis, and effective communication skills to ensure that the necessary information of a project is delivered to the key stakeholders, while keeping projects moving and within scope.

What You Will Do

• Translate conceptual ideas into technically feasible solutions and act as the project expert who has an intimate understanding of the entire solution
• Collaborate with all VERB internal departments including, Development, Marketing, UX and Creative, on key process efficiencies
• Apply business acumen to uncover web solutions that address clients’ business needs
• Own the final deliverable to ensure they are complete and accurate based on the scope of the contract
• Define and prioritize requirements for web and / or marketing projects using various needs analysis techniques
• Craft requirement documents with technical specifications, functionalities, user stories and / or collaborate on creative brief and marketing strategy documentation
• Manage Kanban and Sprint boards and translate project requirements into tickets within Jira
• Create and maintain project schedules, internal and external status reports and risk and issues logs
• Develop and deliver end-user training
• Host key internal meetings and lead regular client meetings related to project milestones
• Plan and facilitate client workshops and requirements gathering meetings
• Work closely with the project sponsor to ensure total service delivery excellence in meeting deadlines and budgets
• Act as a client advocate and manage internal communications throughout project life cycle
• Maintain frequent communication with Project Delivery leadership for escalation, resourcing and budget concerns, etc.
• Foster and nurture a positive relationship with internal and external stakeholders through punctual, professional, and strategic communication
• Contribute to continuous improvement initiatives within the Project Delivery team

Requirements

We use automated tools, including AI-enabled technology, to support certain aspects of our recruitment process, such as organizing applications and identifying potential matches based on role related criteria. These tools are used to assist with administrative and screening activities only. All hiring decisions, including shortlisting, interview selection, and final outcomes, are reviewed and made by a human.

We encourage candidates to apply authentically and not rely solely on AI-generated responses, particularly during interviews or assessments. Please note that only candidates selected to move forward will be contacted for a prescreen call.

Benefits

Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you’re around.

In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team :