Veterinary Technician, Team Medicine, Alta Vista Animal Hospital, General Practice

Team Medicine Veterinary Technician

General Practice

Ottawa, ON

Alta Vista Animal Hospital has an opportunity for a full-time Veterinary Technician (Team Medicine). This role reports directly to the Technical Resources Manager, General Practice.

Schedule : 32-40 hours per week, weekdays with some evenings (our GP department closes at 7 pm!) and Saturdays on rotation (1 in 4!).

we would consider an experienced Veterinary Assistant for this role*

The Team Medicine Technician works directly with our General Practice veterinarians in all aspects relating to patient care.

The Team Medicine Technician will work in the exam room with the veterinarian to acquire detailed medical history and educate clients on various preventative diseases, routine care and dietary options.

Organizing the flow of the day, responding to client inquiries, and keeping track of pending and completed laboratory tests will be orchestrated by the Team Medicine Technician.

Follow-up phone calls to assess a patient’s recovery from surgery, illness, dietary changes, or medication tolerances are critical.

General Responsibilities :

Communicate with clients (obtain histories, discharges, updates, euthanasia)

Create and present estimates to clients

Help maintain the flow of the doctor's schedules / appointments

Create treatment sheets on iPads for doctors to finalize

Restrain patients for examination or procedures

Fill prescriptions to go home with clients

Send and receive phone calls and emails

Manage daily tasks (lab & radiology reports, filing, callbacks / updates, enter charges, obtaining records, etc.)

Ensure patients are clean and comfortable

Clean and maintain the exam rooms, overall treatment floor and hospital

Work in a very high volume, fast-paced environment

Multitask and prioritize cases and daily duties

Maintain excellent time management skills

Communicate and collaborate in a cohesive team environment

Assist in the Treatment area or Client Service Desk may be warranted based on the candidate’s skills

Requirements :

Veterinary Technician college diploma.

Would consider an experienced Veterinary Assistant for this role.

Excellent client service skills.

Fluent in English (Reading, Writing and Oral)

Able to support patients up to 50kg and lift up to 25kg.

An experienced Veterinary Assistant will be considered.

Preferred :

Fluently bilingual in French and English (Reading, Writing and Oral).

Previous experience in client education related to preventative medicine, vaccine protocols, nutrition, etc.

Proficient in reading and analyzing laboratory samples including ear swabs, skin scrapings, and basic fine needle aspirate cytology.

Skills :

• Excellent time management skills and the ability to handle multiple tasks / projects;
• Excellent interpersonal, problem-solving, and teamwork skills;
• Proven ability to organize, take initiative, work independently, exercise good judgment;
• Decision-making and critical thinking skills;
• Ability to build and maintain internal and external relationships with professionalism and integrity;

Exhibits a positive attitude and uses courtesy, diplomacy and discretion; and,

Maintains professional ethics and confidentiality.

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in!

Career longevity; providing you with the opportunity to manage your own client appointments in collaboration with VCA Canada Veterinarians

VCA Canada Student Loan RRSP Program Ask us more!

Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!

Ask us about our mobilization and hands-free radiology!

RRSP Employer 5 % Match Program saving for your future just got easier!

Paid membership and dues; Annual uniform allowance

Paid wellness days, sick days, and vacation time

Employee assistance program

Continuing education benefits; paid to learn!

Referral Bonus Rewards!

E-tools to assist with meditation, better sleep, exercise, and focus

Virtual health care (telemedicine) offering quick access to quality care

Access to amazing mini courses

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

And extra perks like shopping discounts and cool wellness apps!

Email : for further information or click Apply Now!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

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