- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 150 to 168 hours bi-weekly
- Education :
- Expérience :
Education
- Bachelor's degree
- Geological / geophysical engineering
- Engineering, other
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Computer and technology knowledge
- Internet
- Desktop applications
- File management software
- Programming software
- Mapping and data visualization software
- Database software
- Software development
- Python
- SharePoint
Transportation / travel information
Willing to travel
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- What is your current level of study?
Experience
3 years to less than 5 years
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- As per collective agreement
- Mileage paid
Long term benefits
Long-term care insurance
Other benefits
- Other benefits
- Team building opportunities
6 days ago