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Senior Change & Communications Lead

Senior Change & Communications Lead

TechioSoftBritish Columbia, Canada
3 days ago
Job type
  • Full-time
Job description

Senior Change & Communications Lead

Mandatory Skills and Experience :

  • Experience in Large Complex Clinical IT Projects :
  • More than 4 years of experience working on large, complex clinical IT projects .
  • Senior Change Lead Experience :
  • More than 1 year of experience as a Senior Change Lead for clinical projects / programs.
  • Experience leading change management efforts for projects / programs that impact primary care physicians and clinicians .
  • Clinical System Knowledge :
  • Working knowledge of clinical systems , care delivery processes , and clinical roles .
  • Understanding of clinical policies , and clinical standards in the Canadian healthcare context.
  • Change Management Expertise :
  • Demonstrable experience applying change management principles , methodologies, and tools.
  • Proven ability to develop and implement change and communication strategies for complex projects / programs.
  • Communication and Engagement :
  • Exceptional written and verbal communication skills , with the ability to communicate with audiences at all levels.
  • Experience in developing and delivering clear messages for complex topics to various stakeholders.
  • Ability to manage stakeholder engagement and influence diverse groups toward a common vision.
  • Stakeholder Relationship Management :
  • Proven ability to develop and maintain professional relationships with stakeholders at all levels.
  • Experience in facilitating meetings , preparing reports, and managing sensitive discussions effectively.
  • Leadership in Change and Communication Strategy :
  • Demonstrated ability to lead change and communication efforts, and develop and implement strategies for clinical and business changes.
  • Experience in leading change management and communications efforts for clinical environments .
  • Analytical and Organizational Skills :
  • Exceptional analytical skills with the ability to develop well-considered, logical, and justifiable solutions.
  • Strong organizational and time management skills to handle complex project tasks and meet deadlines.
  • Technical Proficiency :
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, etc.).
  • Familiarity with project management tools and real-world best practices.
  • Problem-Solving and Conflict Management :
  • Experience handling sensitive and challenging situations and mitigating potential risks and issues.
  • Ability to influence others and move toward a common goal or vision .

Desirable Skills and Qualifications :

  • Educational Background :
  • Bachelor's or Diploma in Communications , Business Administration , or a related field.
  • Certifications :
  • Valid Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification (preferred).
  • Prosci Certified Change Practitioner or higher.
  • Certified Scrum Master certification.

    • Key Responsibilities for the Role :

  • Apply structured change management methodologies to lead activities aimed at ensuring successful adoption of project changes.
  • Conduct impact analyses , assess change readiness , and identify key stakeholders and their needs.
  • Develop and execute engagement strategies and communication plans to support user readiness and deployment activities.
  • Support the design and delivery of user readiness training programs.
  • Manage the creation of key communications and other documentation for senior management and governance working groups.
  • Oversee the development of business, clinical, and technical analysis , process re-engineering activities, and identifying gaps, risks, and opportunities .
  • Collaborate with key stakeholders and teams to address any resistance and ensure a smooth transition during the project lifecycle.