Bilingual Learning Consultant

The Bilingual Learning Consultant is responsible for designing and delivering impactful training programs to enhance the skills and productivity of Brokers, Realtors, and their assistants.

This role involves creating and maintaining high-quality educational materials, conducting engaging workshops and webinars, and promoting company tools and services.

The Consultant will also gather and report feedback, manage administrative tasks related to training, and support the identification and implementation of best practices within the network.

Strong communication, organizational, and bilingual skills (French and English) are essential. The position requires extensive travel across Canada and involves a hybrid work arrangement, combining both in-office and remote work, with the ability to work independently in a fast-paced environment.

Key Responsibilities

Training Delivery

• Develop and deliver high-quality, high-impact curriculum in a variety of formats (including in-person workshops, live webinars and web-based training) on industry best practices, emerging trends and proprietary marketing and technology tools, with the goal of engaging Brokers, Realtors and their assistants (the Network) and helping them to drive increased business and productivity.
• Produce and maintain professional quality learning resources, such as : workbooks, video tutorials, user guides, and sample marketing pieces that are both timely and relevant to the Network.
• Promote the company programs within the training curriculum framework, and conduct presentations to new and prospective Network members to increase awareness of and engagement with proprietary tools and services.
• Reporting : collect and deliver feedback from our Network via training surveys, record and submit attendance numbers, and report participant feedback and issues on a timely basis.
• Assist in booking training locations, registering training participants and other administrative tasks.
• Assist with editing, reviewing and, if possible, translation of team documents and communications.
• Adhere to departmental budget and company expense policy.

Account Management & Product Support

Support the identification of best practices from high technology use brokerages and facilitate a one-to-one direct outreach program for lower usage brokerages to continually develop network engagement and best-in-class metrics

Key Qualifications

Skills :

• Dynamic facilitation and presentation skills, and demonstrated aptitude for both soft and computer skills training.
• Strong verbal and written communication skills and the ability to articulate complex concepts in simple terms
• Intermediate to advanced level proficiency within a Windows based environment and the MS Office suite of products (Word, PowerPoint, Excel, Outlook) as well as Google apps (Gmail, Drive, Hangouts)
• Excellent organizational, project, and time management skills, including ability to prioritize and multitask
• Adept at learning and using new technologies quickly.
• Strong interpersonal skills and the ability to motivate and inspire others.
• Professional, articulate self-starter, capable of working with minimal supervision in a fast-pace environment.

Knowledge :

Certificate in Adult Education, university degree or formal education coupled with 3 to 5 years progressive Training and Development experience.

CTP or CTDP designation is an asset.

Bilingualism (verbal and written French and English) is a requirement.

Education / Work Experience :

• Represent the company at industry events, conferences, and other public forums.
• Build and maintain strong relationships with key stakeholders, including agents, clients, and industry partners.

Other Information :

• Extensive cross-country travel is required (approximately 40-60%).
• Expenses reimbursed post-travel, upon submission of receipts and completed expense report.
• A valid driver’s license and access to a reliable vehicle is required.
30+ days ago