Company Description
Segula Technologies is a global engineering group serving all major industrial sectors : automotive, aerospace and defense, energy, life sciences, naval, and rail.
With a presence in more than 30 countries and 140 offices worldwide, the group maintains close relationships with its clients thanks to the expertise of its 15,000 talented employees. As a leading engineering specialist that places innovation at the heart of its strategy, SEGULA Technologies carries out large-scale projects, ranging from studies to industrialization and production.
Position based in Auburn Hills, Michigan ( / Eligibility to TN Visa required; must be a Canadian citizen (mandatory)
Job Description
- Troubleshooting operational issues
- Educating global users on Part and CAD Readiness – EDP processes and systems
- Improving systems through benchmarking and studying current practices
- Working closely with engineering functions and ICT partners to ensure project deliverables are met
- Participating in business requirements gathering sessions, documenting requirements, and supporting development work with ICT partners
- Monitoring and testing IT solutions before implementation to ensure business requirements are met
- Assisting with project communication
- Writing and maintaining user documentation and serving as a point of contact for Part and CAD Readiness process issues
- Writing and maintaining training documentation for Part and CAD Readiness – EDP
- Planning training sessions to educate users on effective tool usage
- Risk management : Identifying risks (, outdated contents, enhancements) and planning mitigations
- Issue escalation and reporting : Identifying blockers and escalating appropriately
- Creating timelines for tool enhancements and content updates
Communications & Working Relationships :
Self-starter with a passion for innovationComfortable working in a global settingExperienced in documenting business and system requirementsDemonstrated ability to lead a cross-functional team toward a common solutionPerformance Indicators :
Training schedule adherenceTracking through Power BI dashboardsCustomer support effectivenessQualifications
Experience & Skills :
Bachelor’s degree in Science (preferred in Engineering)5+ years of experience in engineeringTool experience with PLM Enovia, Teamcenter Active Workspace ClientAbility to collaborate effectively with cross-functional teams across geographiesOther Skill Areas :
Aptitude for understanding IT system design, data structures, and data security, especially in Teamcenter Active Workspace ClientFamiliarity with NX / Teamcenter Release processKnowledge of MS 365 / Teams, Word, Excel, PowerPoint, Power BI, Access, SharePoint, Qlik Suite (advantageous)Competencies, Core Values & Behaviours :
Excellent relationship-building skillsAbility to productively manage changeClear, concise, and accurate communication skills (verbal and written in English)Strong presentation skillsAbility to work independentlyAdditional Information
Position based in Auburn Hills, Michigan ( / Eligibility to TN Visa required; must be a Canadian citizen (mandatory)