Talent.com
Account Executive - Member Services (Remote)
Account Executive - Member Services (Remote)Info-Tech Research Group • NS, CA
Account Executive - Member Services (Remote)

Account Executive - Member Services (Remote)

Info-Tech Research Group • NS, CA
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Major Responsibilities

  • Create and execute sales and service activity plans. Manage member life-cycle tasks, including scheduling and eventually leading calls.
  • Own all account management conversations with secondary account stakeholders.
  • Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.
  • Manage and respond to inbound requests from members.
  • Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.
  • Complete scheduled and ad hoc data queries of our CRM
  • Ensure the CRM contains accurate account details and contact information.
  • Actively seek to increase product knowledge.

Education and Experience

  • University degree.
  • 3+ years of Account Management experience, with a proven track record of success.
  • Experience working in the IT Research and Advisory market.
  • Experience working as part of a team an asset.

Skills

  • Critical Thinking: Ability to assimilate complex information and communicate this in a simple way. Internal and external communication. Understand value proposition and communicate to member in a clear, concise manner. Understand client needs/requests and be able to say it back to them/find analyst to support them.
  • Planning & Organization: Set daily schedules, plan territory, setting plans for account growth ext.
  • Time management: Managing the member lifecycle; scheduling calls; able to prioritize tasks appropriately
  • Goal setting: Sets own goals around conversations that demonstrates a commitment to professional development; takes ownership of own performance; manage goal attainment; able to set reasonable goals; monitor progress and communicate/ask for help when off pace for goal attainment
  • Active listening: Able to identify client needs; asks great questions & listens

Info-Tech Research Group of companiesis an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

#LI-BS1

Create a job alert for this search

Account Executive - Member Services (Remote) • NS, CA

Similar jobs

Earn money by taking surveys - Remote

AlmediaColchester, Subd. B, Nova Scotia, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ...Show more

 • Promoted

Account Manager - Building Construction Survey Solutions - Atlantic Canada

CanselShubenacadie, Canada
Full-time

In this role Actively pursue new business opportunities in the Construction industry by identifying the needs of new and existing customers, following trends in the market, and tenaciously discover...Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausTruro, NS, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Client Services Manager Focused on Team Leadership and Client Relations

Intertape Polymer GroupTruro, Town of Truro, CA
Full-time

Step into the role of Client Services Manager, where you will lead a dedicated team to enhance customer satisfaction and streamline service operations.This position emphasizes on-site leadership an...Show more

 • Promoted

Earn extra income - Remote

AlmediaColchester, Subd. B, Nova Scotia, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ...Show more

 • Promoted

Organized OTC Associate Focused on Customer Service Excellence

Walmart CanadaTruro, Town of Truro, CA
Full-time

Join the team as an OTC Associate, where you'll enhance the shopping experience through exceptional customer service.Your role will center on zoning, maintaining stock, and executing pricing guidel...Show more

 • Promoted

Join a Dynamic Finance Team as an Entry-Level Accountant

VenorTalentMalagash, NS, CA
Full-time

Start your accounting journey as an Entry-Level Accountant with a focus on hands-on manufacturing and cost analysis.Join a vibrant finance team where your contributions will make a real difference....Show more

 • Promoted

M&A Integration Consultant - $80 - $100 An Hour - Remote

Jobot ConsultingShubenacadie, Canada
Remote
Full-time

Consultant needed to assist with technical accounting and integration activities.Responsibilities include project management, client relations, and financial reporting.Show more

 • Promoted

Branch Banking Experience Specialist (Flexible Hours)

ScotiabankTatamagouche, NS, CA
Full-time

A major Canadian bank is seeking a Customer Experience Associate in Tatamagouche, NS.This role involves building strong customer relationships, delivering excellent service, and uncovering customer...Show more

 • Promoted

Earn money testing apps - Remote

AlmediaColchester, Subd. B, Nova Scotia, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ...Show more

 • Promoted

Customer Service Team Member

Michaels StoresTruro, Town of Truro, CA
Full-time

Deliver friendly customer service, help customers shop our store, and find what they’re looking for.Ensure all customers receive a fast and friendly checkout experience.Complete truck unloading and...Show more

 • Promoted

Retail Customer Service Pro | Flexible Shifts & Perks

Circle KTruro, Town of Truro, CA
Full-time

A retail company in Truro is seeking a Customer Service Representative to provide excellent service in a dynamic environment.Responsibilities include greeting customers, managing the cash register,...Show more

 • Promoted

Outside Account Manager

State Industrial ProductsShubenacadie, Canada
Full-time

Outside Sales Associate - New Brunswick and PEI Dartmouth, NS, Canada Job Description Posted Friday, February 27, 2026 at 7:00 AM We have a dedicated crew of more than 700+ innovative and dedicated...Show more

 • Promoted

Engaging Self-Checkout Attendant for Customer-Centric Retail Environment

Walmart CanadaMcClures Mills, NS, CA
Full-time

Become a Self-Checkout Attendant and enhance your retail experience.Deliver top-notch customer service while assisting shoppers with seamless self-service transactions in a dynamic retail setting.T...Show more

 • Promoted

Remote Recruitment Specialist: Flexible Roles with High Earnings

The Construction Index LtdTruro, Town of Truro, CA
Remote
Part-time

Jumpstart your remote recruitment career by joining a global platform that offers live client roles.Earn between $3,000 and $11,000 per placement as you connect candidates with employers.In this co...Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausTruro, NS, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Remote Benefits Sales Consultant

Hire Standard StaffingTruro, Town of Truro, CA
Remote
Full-time

Empower families to secure their financial futures as a dedicated Benefits Sales Consultant.Drive client engagement and tailor solutions to effectively protect assets.In this pivotal role, you'll b...Show more

 • Promoted

Strategic Technical Account Manager (Remote)

SynoptekMilford, Canada
Remote
Full-time

A leading Managed Services Provider in Canada is seeking an experienced Technical Account Manager (TAM) to lead client relationships and ensure exceptional service delivery.The position requires at...Show more