Epic Credentialed Trainer

Union Status: Non-Union

Department: Integrated Care Digital UHN Connected Care

Site: University Health Network

Reports To: Senior Program Manager Data Strategy

Status: Temporary Full-Time (4-month contract with opportunity to extend)

Hours: 37.5 hours per week

The Credentialed Trainer (CT) plays a key role in supporting clinicians and staff by delivering instructor-led training on UHNs clinical systems. This role involves collaboration with the Principal Trainer application analysts and subject matter experts to maintain and implement course content and supporting documentation.

Key Responsibilities

• Deliver technical training for clinical applications: face-to-face instructor-led and/or via Microsoft Teams.
• Successfully complete credentialing panel evaluations.
• Apply adult education principles in training delivery.
• Develop and maintain training materials (e.g. Quick Start Guides tip sheets) as directed.
• Use the Learning Management System for class management.
• Provide onsite and virtual support as needed.
• Monitor and evaluate training effectiveness as directed.

Qualifications :

Education:

• Bachelors degree in Clinical Field Adult Education Health Informatics Computer Science or related field

Experience:

• Minimum 2 years of adult technical training experience
• Clinical background or Epic Credentialed Trainer/ATE experience (asset)
• Experience writing training documentation
• Proficiency in MS365
• Experience with cloud-based learning platforms and LMS (preferred)

Certifications:

• CTP or CTDP certification from the Institute for Performance & Learning (asset).

Skills & Competencies:

• Strong communication collaboration and customer service skills.
• Excellent problem-solving abilities.
• Ability to work independently and in a team environment.

Additional Information :

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

UHN thanks all applicants however only those selected for an interview will be contacted. University Health Network has a diverse workforce and is an equal opportunity employer.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Contract

Key Skills
Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking
Experience: years
Vacancy: 1