Overview
The Credit Manager is responsible for supporting Credit activities in one market areas as designated in his / her specific role. The market area requirement includes partnering with the General Manager(s) to help increase the profitability of the Company by working with market area staff to enable them to maximize customer revenues while at the same time tightly managing risk. The Credit Manager will to ensure that the appropriate Credit Policy is adhered to, and to provide oversight, support, and consultation for his / her market area(s) for collections, processing credit applications, payment application, and taking the lead on strategic / difficult customer accounts to ensure minimization of risk of credit loss. The Credit Manager will also support in the consistency of processes across their market areas and communicating credit initiatives across their market areas. In addition, the Credit Manager will coordinate with other Credit Managers as well as the appropriate Shared Services management in order to ensure that processes and Service Level Agreement agreements are being respected.
Responsibilities
Safety :
- Serve as a role model in the areas of safety, leadership, teamwork, customer focus, and continuous improvement to ensure alignment with the company’s vision and critical success factors.
Collections :
Lead credit & collections activities for his / her market area in line with Company expectations and in adherence to Credit Policies, including credit approvals, risk management, pursuing timely collections, work-outs of collection problems, negotiating and taking security, litigation, maximizing collections of finance fees, and bankruptcy proceedings.Determine appropriate collection or conservatory action for problem accounts when centralized collection efforts are exhaustedCredit Reporting & Analysis :
Process credit approvals, write-offs to bad debt, and resolution of disputes.Evaluate and determine the adequacy of the Bad Debt Reserve, and recommend adjustments as required.Perform ongoing monitoring functions, including monitoring and maintaining appropriate credit limits for established accounts; monitoring local and regional economic conditions as well as customer and industry trends; and monitor continuously the aging of accounts for customers in the market area to ensure adequate actions being takenRisk Mitigation :
The Credit Manager is responsible for ensuring that the appropriate Credit Policy is adhered to, and to provide oversight, support, and consultation for his / her market area(s) for collections, processing credit applications, payment application, and taking the lead on strategic / difficult customer accounts to ensure minimization of risk of credit loss.Automation :
Establish and maintain close working relationship with ABS centralized Credit & Collections team to help maximize the performance of that team and ensure the financial services centers achieves targets for collections.Process Management & Improvement :
Drive for efficiency and simplification of processes along with the ABS regarding automation and digital transformation.Enables improvements in processes and controls while maintaining alignment and standardization. Drive and lead process improvement plan in eachResults / Accountabilities :
Enhancing the Health & Safety culture of Lafarge by providing visible support of H&S policies / proceduresEstablish a Credit service and performance which provides the Company with a competitive advantage in its marketsManage risk and exposure in accounts receivable at all times by ensuring Credit Policy and best practices complianceManage overall credit / collections function and performance of all partiesEnsure all stakeholders are well informed and have information required to perform dutiesRelationship with Other Jobs :
Frequent interaction with GM and other Area sales and operations personnelRegular interaction with other Area Credit Managers within Country and in other CountriesInteraction with the Eastern Canada Finance team as required Frequent interaction with staff at ABS – both Credit & Collections and Customer Account Services teamsRegular interaction with local sales support staffDimensions :
Direct reports : 2Product lines : 2 (Aggregates & RMX)Collections : ~$25 Million Accounts receivable / monthQualification Profile
Educational & Experience
Bachelor’s Degree in Business or relevant educational backgroundMinimum of 5 years’ experience in construction credit environment, with progressively positions within the fieldStrong analytical skills with an ability to interpret financial informationProficiency in an ERP system, preferably in SAPDemonstrated focus on process improvement, preferably with related experienceKnowledge & Skills
Ability to influence, develop and maintain strategic relationshipsAbility to drive and lead effective change in a complex multi-product line environmentStrong working knowledge of credit principles and best practicesStrong communications skills, including strong ability to deal with both internal and external customersAbility to work in a fast paced, high volume environment with a requirement to adapt to changing conditionsAnalytical, goal driven, customer focused, and business savvyMust be bilingual in English / FrenchJob-Specific Competency Profile (Lominger) :
Business AcumenIntellectual HorsepowerManagerial CourageOrganizational AgilityStrategic ThinkingDrive for ResultsWe thank you for your interest. Only candidates selected for an interview will be contacted. Lafarge is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
Lafarge Canada Inc. welcomes and encourages applications from people with disabilities. In Ontario, our organization / business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.
