Staff Software Developer, Infrastructure, Conversational Agent Dialogflow Platform

Staff Software Developer, Infrastructure, Conversational Agent Dialogflow Platform

Google Waterloo, ON, Canada

Overview

Google's software developers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We are looking for developers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our developers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

In this role, you will create and serve large-scale chat and voice bots. The customers use Conversational Agents to revolutionize customer experience by automating call centers, building voice kiosks, adding voice control into their devices, and so on. You will manage machine learning driven voice and chat conversations daily.

Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google DeepMind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships. The opportunity in this space is tremendous.

The Canada base salary range for this full-time position is CAD 204,000-209,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Maintain ultimate accountability for project delivery, from initial conception through deployment and long-term production health.
• Elevate the development team by mentoring members, fostering a culture of ownership and technical excellence.
• Lead the scoping, estimation, and risk assessment for multi-quarter initiatives; identify dependencies before they become blockers.
• Drive cross-team collaboration to align stakeholders on technical solutions, ensure architectural consistency across the organization.
• Decode complex customer needs and product goals to identify underlying technical challenges and long-term business opportunities.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in one or more infrastructure software development programming languages.
• 5 years of experience testing, and launching software products.
• 5 years of experience building and developing large-scale infrastructure, distributed systems or networks, or with compute technologies, storage, or hardware architecture.
• 3 years of experience with software design and architecture.

Preferred qualifications

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• 8 years of experience with data structures and algorithms.
• 3 years of experience in a technical leadership role leading project teams and setting technical direction.
• 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
• Experience with full stack development, across back-end such as Java, Python, GO, or C++, Java, Kotlin, and front-end experience.
• Experience with AI technologies, Flume, GCP and Chemist.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.