Zipline Shuttle Driver

Job Description

Job Description

Salary : $17.60

Shuttle Driver

Niagara Adventure Excursions

As a Shuttle Driver, you play an important role in providing safe, efficient, and enjoyable transportation for guests and team members traveling to and from the zipline landing area. You serve as a welcoming ambassador for Niagara Adventure Excursions and take pride in your professionalism, helping create positive and memorable experiences for everyone you transport.

To succeed in this role, you bring a positive, patient, and dependable approach to every shift. You make others feel welcome, communicate clearly with guests and team members, and take initiative when needed. You work well as part of a team and help uphold Niagara Adventure Excursions commitment to safety, service, and exceptional guest experiences.

What Youll Do :

Always drive safely and responsibly

Be prepared to operate a vehicle in a variety of road and weather conditions including snow, rain, ice, and high winds

Treat guests, coworkers, and equipment with care and respect

Complete pre and post trip shuttle inspections

Accurately complete required paperwork, including vehicle inspection reports

Maintain radio communication using proper radio protocol

Support positive passenger behavior and resolve issues calmly and effectively

Keep the shuttle clean and presentable throughout the day

Report unsafe conditions, incidents, or injuries promptly

Maintain awareness of company promotions and experiences

Gather guest feedback and share relevant information with the Leadership Team

What You Bring :

A valid Ontario drivers license of at least a G2 level

Strong driving skills and safe driving habits

Ability to operate a variety of vehicles and equipment such as utility vehicles, tractors, and golf carts

Ability to consistently perform work in outdoor conditions, including heat, sun, humidity, rain, snow, and temperature changes

Reliability, punctuality, and strong organizational skills

A patient, pleasant, and helpful demeanor

Clear verbal communication skills

Ability to work collaboratively in a fast-paced environment

High energy, motivation, and a positive attitude

Friendly, outgoing, and proactive approach

Demonstrated experience providing excellent customer or guest service

Ability to meet the physical demands of the role, which may include standing, walking, sitting, lifting, and occasional bending or kneeling

On the job training and ongoing support are provided.

Department and Reporting Structure

The Shuttle Driver position falls under the Element Department. You report to the Element Supervisor and work closely with the Leadership Team

Work Schedule

Seasonal position with flexible full-time or part-time hours based on operational needs, including evenings, weekends, and holidays.

This position is planned to begin around April 1st 2026.