Data Analyst

Title: Data Analyst

Department: Customer Operations

Location: 6300 Steeles Ave West, Woodbridge

Total Potential Compensation: $65,000 - $90,000

Position Summary

Provide support to Customer operations by creating dashboard and business models that present financial and customer data in order to facilitate effective decision-making and operational reporting. This position requires the preparation of dashboard, reports and analysis, development of SQL queries and automation of operational reports and processes.

Duties and Responsibilities

• Assisting the Team Manager of Analytics in updating and enhancing monthly and quarterly management reports and board slides
• Develop new and refactor existing queries to extract information needed to support departmental and adhoc reports
• Prepare detailed trend analysis, business models, and develop links that are critical in understanding accounts receivable, revenue, operating expenses, cash receipts and collections
• Assess and make recommendations for Customer Operations to improve profitability, cash receipts and customer service
• Develop and deliver automated operations reports and maintain or update as required
• Perform and report on sensitivity and financial analysis to monitor and evaluate the financial performance of proposed cash receipt improvement and commercial account management strategies
• Assist with the preparation of future oriented financial information (i.e. annual budget/forecasts) including Financial Operations costs, Revenue Reserves and Cash Receipts
• Understand and analyze potential opportunities and risks and provide recommendations to management
• Work with different areas of the business analyzing drivers and identifying upcoming financial issues or opportunities.
• Create and update dashboards using Tableau
• Identify areas of opportunity to make operations efficient through automation where possible
• Improve business processes by providing new or enhanced financial reporting
• Perform other duties as assigned

Qualifications

• Bachelor's Degree and/or Finance/Accounting Designation (or equivalent work experience) preferred (minimum 2 years of experience)
• Relevant experience in a BI & reporting role
• Additional courses in basic programming, SQL is considered an asset
• An understanding of Accounting and Billing Systems and their related database structure
• Proficiency in quantitative analysis
• Work with different areas of the business analyzing drivers and identifying upcoming financial issues or opportunities
• Commitment to personal growth and development
• Good organization and leadership skills
• In depth understanding of database analytics and related software and applications including BI Tools, MS Access, SQL Programming, and SAS data mining. Other Applications People Soft, MS Excel, PowerPoint, Word, Report Writing Software

We are actively seeking to fill this role as it is a current vacancy.

At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole. Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive. Accommodation for disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.