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Custodial Supervisor

Custodial Supervisor

Dexterra GroupMississauga, ON, CA
30+ days ago
Salary
CA$45,000.00 yearly
Job description

Job Description

WHAT'S THE JOB?

Reporting to the Cleaning Assistant Manager, the cleaning Supervisor has overall responsibility for the day-to-day cleaning operations of the Terminal buildings and surrounding building / areas ensuring they are clean and safe for passengers, airport staff, building tenants and employees.  The hours of work will be 11 : 00pm to 7 : 00am. The salary for this position is $45,000 per year.

Duties and Responsibilities :

The main duties and responsibilities of the position include, but are not limited to :

  • Provide a high standard of cleanliness throughout the Terminal Buildings;
  • Can prioritize and respond in a timely fashion to all IOCC / SSO and client requests;
  • Ensure all frontline staff are assigned duties and deployed to their area of work within 20 minutes;
  • Ensure all keys, radios, phones and any other equipment is accounted for at the end of each shift;
  • Supervise and direct staff including the daily allocation of duties / general direction and checking of work throughout the day;
  • Promote Health and Safety within the team and raise awareness amongst all the staff of appropriate Health and Safety regulations;
  • Report any deficiencies to the IOCC / SSO’s / client in a timely fashion;
  • Maintain records and submit reports concerning personnel, equipment, supplies and general non-routine activities;
  • Ensure effective and economical use of cleaning materials and equipment;
  • Ensure adequate supplies of cleaning materials and equipment are available to staff as required;
  • As part of the team, take delivery of cleaning products / equipment and relocate to relevant storage areas and take necessary action to correct any equipment in need of repair or replacement;
  • Completes all necessary supervisory training;
  • Organizes and delivers training to frontline staff, including specialized cleaning. Monitors, documents and ensures the ongoing training of all personnel;
  • Ensures additional follow-up reviews of training for all new hires. Inspects / audits cleaning procedures with personnel of the assigned area; recommends, corrects and implements changes in procedures as necessary;
  • Promote effective communication between shift / teams, providing daily updates as necessary on all operational issues and concerns;
  • Initial investigation and reporting of absences. As necessary reorganize staff schedules to cover areas during holidays, sickness and changes in weather conditions;
  • Sets an example for associates to follow by incorporating safe work practices in all aspects of their activities and abiding by the clients & company’s safety policies and procedures.
  • Complete Employee injury reports, offers modified work as necessary and follow up on employee status; Assists injured workers to the fullest extent to ensures participation in the early and safe return to work process as per our RTW policy
  • Investigates incidents / injuries / near misses to determine root cause and immediately implement any corrective actions – Reports injuries within 24-hours to the WCB Claims Department
  • Investigates any incidents between employees including but not limited to violence in the workplace and harassment allegations.
  • Ensures safety devices and PPE are available and properly utilized.
  • Ensures use of Technology by frontline staff is being used; and
  • Ensures prescribed technology for daily supervisor tasks, reporting and auditing are used as required.
  • Motivate and encourage staff to work efficiently and achieve a high standard of work;
  • Recommend various personnel action including, but not limited to attendance monitoring; progressive discipline, new hire probationary reviews and assists with annual performance appraisals;
  • Liaise with tenants and GTAA building services in the absence of the Assistant Manager;
  • Maintain confidentiality at all times in respect of company and employee related matters and to prevent disclosure of confidential or sensitive information; and
  • Performs all other miscellaneous job-related duties as assigned from time to time.

Qualifications

WHO ARE WE LOOKING FOR?

  • Previous experience in a cleaning environment;
  • Previous experience supervising a team;
  • Customer and client focused;
  • The ability to implement and adhere to standards and procedures;
  • Health and Safety experience including understanding the Supervisors responsibilities under OHSA;
  • Basic office skills including but not limited to email, word, excel
  • Ability to use IOS Technology base platforms.
  • Good interpersonal skills;
  • Smart appearance and professional manner;
  • Resilience, with the ability to work under pressure; Pearson is a 24 / 7 business environment. Supervisors will be required to work the hours that will encompass the core shift hours for client visits. Weekend and statutory holiday work are required
  • Demonstrate a high level of discretion and confidentiality;
  • Motivate, develop, and direct people as they work; able to manage own time and the time of others;
  • Able to understand information given and to convey information effectively to employees;
  • Use equipment and materials as appropriate to the task; and
  • Adapt to operational changes as required / instructed by management from time-to-time.
  • Ability to manage multiple priorities, and execute tasks with minimal supervision.
  • Able to obtain and maintain a valid Airport RAIC