Manager, Food Service Operations

Overview

Food Services operates two cafeterias and Campus Caterers and works closely with Culinary Arts, Professional Baking, and Hospitality Management to provide food services to the campus community. Food Services is part of the Ancillary Services team.

Duties

We are hiring a full-time Manager to join our Food Services team at Vancouver Island University. This position reports to the Director, Ancillary Services and works with Food Service Supervisors, Leads Coordinators and Staff to oversee the day-to-day operation(s) of two cafeterias and catering at the Nanaimo Campus. Manager Food Services Operations is responsible for providing leadership to the Food Services Team while engaging in strategic planning, organizing, directing, controlling expenses, and the ongoing evaluation of operations.

• Implement procedures and practices that assist in the advancement of food service operations including Catering
• Research and implement strategies to improve operational efficiency through inventory control, process improvement and system implementation
• Delegation and development of the Food Services supervisors and Catering Coordinator\'s positions
• Oversees staff scheduling, daily labour tracking and reporting to Director, Ancillary Services
• Works in conjunction with Culinary Chair on culinary requirements for cafeteria operations
• Responsible for inventory controls, food, labour and direct costs
• Ensures quality, courteous service is provided to all customers including proper and accurate signage displayed for all items served
• Works with Human Resources to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of Food Services and HR procedures
• Liaison with the Marketing and Communications to launch marketing initiatives and promotions
• Ensure compliance with VIU policies and procedures including Health and Safety programs
• Oversees the routine and unscheduled maintenance and repairs required within Food Services

Required Qualifications

Bachelor\'s degree in related field such as Business Administration, Commerce, Management or Hospitality. Minimum 5 years of progressively responsible operational experience, including management of employees. An equivalent combination of experience and education may be considered.

Preferred Qualifications

Note : the following are additional remarks about VIU benefits and environment, included for context but kept as text within a paragraph where appropriate, not as required actions for the role.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note

#J-18808-Ljbffr