hotel front desk supervisor

Tasks

• Establish work schedules and procedures
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Hire and train staff in job duties, safety procedures and company policies
• Register arriving guests and assign rooms
• Provide information on hotel facilities and services
• Clerical duties (i.e. faxing, filing, photocopying)
• Follow emergency and safety procedures
• Resolve complaints and claims
• Investigate complaints and claims
• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week