Patient Service Clerk

The Cardiac Renal unit is a 32-bed unit comprised of 20 telemetry beds, isolation, private, semi-private and ward beds. The team provides care to wide variety of medical patients, including: Cardiac/Telemetry, renal, diabetes, complex geriatric, respiratory, gastrointestinal and general medicine. The Cardiac Renal team ensures that all patient concerns are addressed and provides support and resources when needed. The multidisciplinary team consists of physicians, RN's, RPN's, pharmacist, social worker, dietitian, physiotherapist, occupational therapist, home and community care and patient service clerks. As the Patient Services Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre.

As a qualified candidate you will have the following job requirements:

• Medical Office Administration Certificate/Diploma or Equivalent Program essential

• Office administration experience in a hospital environment or equivalent

Competencies:

• Computer literacy - Microsoft Office – essential II. Keyboarding skills – 50wpm – essential

• Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset

• Current experience in the processing of physicians orders an asset

You are ideal for this position if you have:

• Demonstrated commitment to customer service skills.

• Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.

• Demonstrated ability to be flexible and adaptable to a changing work environment

• Demonstrated ability to prioritize and function effectively in a busy environment

• Demonstrated problem-solving ability and organizational skills

• Demonstrated ability to work independently and collaboratively as part of a team.

• Demonstrated ability to function in a multi-task environment

• Demonstrated commitment to maintaining confidentiality

• Demonstrated commitment to ongoing learning

Equity & Inclusion
RVH is committed to recruitment and selection practices anchored in principles of equity and inclusion that contribute to an anti-oppressive, respectful, and culturally safe workplace.

We invite applications from individuals who belong to groups that have been historically marginalized on the grounds identified by the Ontario Human Right Code, including but not limited to race, disability, age, gender expression, gender identity, sexual orientation, religion, family or marital status, and status as a First Nation, Métis, or Inuk person.

To learn about how RVH is taking steps to create and sustain an equitable, inclusive, accessible and culturally-safe environment, please visit:

Accommodations
RVH is dedicated to ensuring every applicant has a fair and equitable opportunity to demonstrate their knowledge, skills, and abilities throughout our recruitment and selection process. We are continuously working to create an accessible, barrier-free process, and recognize each applicant’s needs are different.

We encourage applicants with a disability or circumstance that could be supported with an accommodation to contact People Recruitment at Recruitment@rvh.on.ca.

RVH does not use artificial intelligence (AI) to screen, assess, or select applicants.

If you are interested in this position, please apply online before 11:00 p.m. EST on the Requisition Close Date. If there is no close date listed above, the requisition will remain open until filled.