Medical Office Assistant- Part Time

AVI HEALTH & COMMUNITY SERVICES (AVI) is a multi-disciplinary community-based organization providing HIV hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to more than 500 people living with HIV and hepatitis C and more than 3000 harm reduction clients. We work within a social justice and health promotion framework ensuring equity and access to services for all and from a harm reduction perspective understanding that clients are the best sources of knowledge regarding the services and supports they need. AVI provides comprehensive accessible and effective education prevention care treatment and support services to residents of Vancouver Island with offices in Victoria the Westshore Nanaimo the Comox Valley and Campbell River. For more info see :

THE COMMUNITY HEALTH CENTRE is a community-based harm reduction clinic that provides OAT safe alternatives PrEP HIV and Hep C care along with wrap around supports. Our services are delivered across the traditional territories of the Snuneymuxw Stzuminus and Snawnawas People. Join our supportive dedicated and client-centred team in promoting the health dignity and well- being of all people affected by HIV HCV and substance use by delivering sex-positive and harm reduction-based education prevention and / or support services.

JOB SUMMARY :

The Medical Office Assistant will assist in the daily operation of the medical office by performing medical and secretarial duties and help to maintain an efficient and cooperative operation. The successful candidate will be comfortable working in a multi-disciplinary team setting as well as working independently with minimal supervision. The nature of our work means the pace and workflow within the clinic can change daily candidates must be comfortable working in busy reception areas and a quiet office. The successful candidate in this role will split their time between our two programs CHC and EHR to support each team on their higher volume days. As such this position is ideal for someone who enjoys working in dynamic busy environments as part of a team.

KEY DUTIES AND RESPONSIBILITIES :

• Upholds the highest level of patient confidentiality regarding patient and team information in accordance with PIPA and FOIPPA protocols.
• Transcribes patients prescriptions into EMR using a keyboard and mouse with high accuracy.
• Maintains clinic workflow by scheduling patient appointments follow-ups and sending reminders to ensure patient attendance.
• Maintains record keeping / filing systems. Screens prioritizes and distributes incoming records faxes emails phone calls and other materials.
• Manages medical referrals according to physicians instructions and procedures.
• Prepares documents and materials for medical clinics and / or patient visits as required.
• Participates with client intake by assisting clients with intake paperwork point of care tests and transition in and out of the clinic.
• Provides and maintains a clean welcoming and safe reception area for patients.
• Collects reads and enters all point of care tests.
• Enters Codes and Submits appointment details for reimbursement from provincial and national healthcare plans according to medical billing procedures.
• Assists in the completion of other secretarial and administrative duties for the clinic.
• Works with team to create positive healthy clinic environment.
• Performs other related duties as assigned.

QUALIFICATIONS :

POSITION DETAILS :

TO APPLY :

To apply Please click on To apply. Please submit your resume and cover letter (optional). This posting is open until filled.

AVI is committed to equity and diversity and we strongly encourage applications from but not limited to folks who identify as Indigenous Persons persons of colour racialized persons living with a disability persons who use / d drugs persons with experience of sex work persons who live with HIV and / or hepatitis C and persons representing diverse genders and sexualities.

It is beneficial to identify in the cover letter if you are Indigenous and / or have lived / living expertise relevant to the position.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

As AVI is a union environment internal staff will be prioritized in the hiring process.

We would like to thank all those that apply but only those selected for an interview will be contacted.

Required Experience :

Junior IC

Key Skills

Bidding,Apps,Benefits,Corporate Recruitment,Android Development

Employment Type : Part-Time

Experience : years

Vacancy : 1