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front desk clerk, hotel

front desk clerk, hotel

Hearthstone Inn - Port HawkesburyPort Hastings, NS, CA
30+ days ago
Salary
CA$15.50–CA$17.50 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years
  • or equivalent experience

    • Work setting

    • Hotel, motel, resort

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Answer telephone and relay telephone calls and messages
    • Provide customer service

      • Computer and technology knowledge

    • Multi-line switchboard
    • Word processing software
    • Database software
    • Central reservation system (CRS)
    • Internet

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Standing for extended periods

      • Personal suitability

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Work Term : Permanent
    • Work Language : English
    • Hours : 30 to 48 hours per week