Description
Performs a wide range of program assistance and administrative support including registration and receptionist services related to the delivery of Community Education and Workforce Development (CEWD) courses and programs.
MAJOR DUTIES & RESPONSIBILITIES
- Responds to student and client inquiries; provides course information to prospective students including information on course changes or cancellations. Answers calls and emails and directs to appropriate department staff or takes messages.
- Processes course registrations and records in using various internal software applications.
- Liaises with the supervisor and other TRU Departments to assist with program planning and delivery.
- In coordination with other team members supports programs and workshops by collaborating on deliverables ensuring materials are available and coordinating shared equipment.
- Prepares and maintains course setup class lists course reconciliations and course completion requirements.
- Secures sufficient facilities and ensures supplies and resources are available for course delivery and instructors within current TRU procedures.
- Prepares a variety of documents including correspondence contracts evaluation summaries curriculum preparation and memos.
- Maintains the department database of statistical course information instructors contract agencies and stakeholders.
- Sets up and maintains filing systems (paper and electronic).
- Assists with financial reporting including tracking expenses and providing financial updates on course deliveries. Also makes travel arrangements for instructors to travel to various communities.
- Maintains the web page and social media accounts and assists with online and pprint advertising.
REPORTS TO
Community Coordinator
Requirements
EDUCATION :
Grade 12 plus a one-year Business certificate or equivalentEXPERIENCE :
Two years related experience including one years experience in program delivery and one years experience with Microsoft office and website softwareSKILLS KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Ability to perform electronic word processing at 60 wpm and data entryAbility to deal courteously and tactfully with students staff and members of the general publicAbility to communicate effectively both verbally and in writingAbility to operate related equipmentMust be fluent in database desktop publishing spreadsheet and word processing softwareProven ability to work independently as well as part of a teamAbility to plan organize and prioritize tasks and meet deadlines while maintaining accuracy and attention to detailClass 5 drivers licenseWORKING CONDITIONS
Sitting at a desk and computer for a period of timeExtensive contact with students staff and the general publicGeneral office conditionsTravel requiredKey Skills
Channel Marketing,ERP Sales,CSSD,Conflict Management,Ethernet,AC Maintenance
Employment Type : Full-Time
Experience : years
Vacancy : 1