Disability Analyst

Job Description

Job Description

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization : they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do :

Reporting to the Group Life and Disability Claims Manager, you’ll be responsible for analyzing, investigating and assessing disability claims in accordance with contractual and administrative policies. Disability Analysts must possess in-depth knowledge of mental and physical impairment and the resulting functional impacts. Disability Analysts must display empathy, professionalism, be highly organized, work in a team environment and be motivated to maintain outstanding service to clients.

The core parts of your role will be to :

• Responsible for key decisions and the development of specific case management plans on all long-term disability (LTD) and life waiver claims within an assigned caseload. Review and analyzes contractual and medical information on new LTD claims, while managing an ongoing block of active, complex LTD claims.
• Solid understanding of contract wording, ability to analyze contractual, medical, functional and vocational information.
• Engages in professional interactions with members, affiliates, boards and other stakeholders, on a regular basis regarding decisions, rehabilitation opportunities as well as timely and efficient follow-ups to telephone and email communications.
• Ensures information is accurate and meets productivity, quality and service goals.
• Provides regular ongoing education to members, affiliates, boards and other stakeholders, regarding LTD benefit processes and contractual requirements.
• When required, attends and represents OTIP in examinations of discovery.
• Works in partnership with the Rehabilitation Consultants to support members in their return-to-work efforts.
• Works in partnership with Disability Benefits Coordinators to obtain claim information, ensure benefit payments are accurate, and approvals and terminations are processed in a timely manner.
• Utilizes internal and external resources, such as medical consultants, lawyers, vocational and functional rehabilitation specialists, WSIB assessors and technical experts, as necessary, to progress files forward to resolution.
• Assists teammates and provides backup coverage as required.
• Keeps claims information confidential to protect operations.
• Performs other duties within competence, as assigned.

Qualifications

Let’s Talk About You :

This is the unique blend of skills and experience we would love to see in an ideal candidate :

We also consider your potential.   If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Salary Range :

This position offers a competitive salary within a range of $76,279 to $104,939 , along with rewarding bonuses that recognize your dedication.

At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.

Some of the Perks We Offer :

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here :

Recruitment Process :

Please note that we do not currently use artificial intelligence (AI) in our recruitment process and this position is being posted to fill an existing vacancy.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

Let’s work together!  If you are interested in this opportunity, please  apply online.

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