Job Description
- Market Conduct and Sales Reviews (LIA’s, advisors and MGA’s) :
Collection of Documentation
Follow up and negotiation for missing documentation, as required.Tracking workflow and progress.Reviewing documentation per standardized compliance process to assess sales practices and other information against regulatory and Foresters / Canada Protection Plan requirements and expectations.Writing review observations and findings.Corresponding with reviewed entity.Escalation to Complaints, SIU, Management, as required.Other functional support to the Manager and Compliance team. This may include, but is not limited to :Assisting the Manager with training, record keeping, research, etc.
Providing assistance to team members.Identifying areas for improvement and attention.Representing Compliance at various internal functions or on internal committees or projects.Representing Foresters / CPP on external Compliance committees.A minimum of 2-3 years of progressive experience in Sales, Customer Service, New Business or other relevant experience in the life insurance industry.College / University education or equivalent experience.Knowledge of key regulators and regulatory requirements applicable to Life Insurance Market Conduct.Familiarity with, and commitment to, the principles of Fair Treatment of Customers.Proficient at Microsoft applications and CPP / Foresters in-house applications.Highly developed written and oral communication skills, including the ability to build relationships, engage and influence others.Ability to work independently as well as in a team and manage multiple priorities and timelines.Heightened sense of curiosity, urgency, and courage.Practices sound judgement; a high level of integrity and trust.Knowledge of the business operations of Canada Protection Plan / Foresters Financial is preferred.This is a 12 month contract role.
LI-Hybrid