Administrative Assistant 1, Protection Services

Come work as an Administrative Assistant 1 Protection Services with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an Administrative Assistant 1 to join the Protection Services team. Apply today to join our team!

As an Administrative Assistant 1 Protection Services with Vancouver Coastal Health you will:

• Provide confidential administrative assistance and secretarial support to the Director and Protection Services programs/services at Vancouver Coastal Health (VCH).
• Triage information of a sensitive and confidential nature coordinate the flow of information ensure accurate and timely delivery of administrative services and keep the Director apprised of issues and activities.
• Interact primarily with director/managers and their administrative support staff throughout the CoCs and across VCH to professionally represent the Directors interests share information clarify details and answer questions.
• Work independently and communicates with internal and external stakeholders/customers in a manner that promotes positive and respectful relationships.
• Develop advanced operational and analytical skills. Have opportunities to support data-driven decision-making by preparing regular reports analyzing compliance and training metrics and assisting with process improvements across the Protection Services department.
• Collaborate with managers and coordinators to optimize workflows streamline inventory and invoice management and enhance communication with internal and external partners.
• Provide coverage for critical functions during peak periods ensuring continuity and resilience in departmental operations.
• Engage in higher-level tasks and play a pivotal role in supporting a large dynamic team and contributing to the ongoing success of the department.

Education & Experience

• Graduation from a recognized administrative assistant/secretarial post-secondary program plus three (3) years of senior administrative support experience or an equivalent combination of education training and experience.
• Must have advanced word processing spreadsheet presentation desktop publishing and database software skills and the ability to type a minimum of 60 w.p.m.

Knowledge & Abilities

• Exercises considerable judgment tact and discretion in preparing disclosing and handling information of a confidential and/or sensitive nature.
• Liaises in a professional and courteous manner with managers/directors staff and the public to gather and disseminate information.
• Communicates in a compelling clear and understandable manner (both verbally and in writing) in order to represent the Directors interests.
• Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success.
• Practices care and thoroughness when maintaining monitoring calculating and summarizing data records and budget information.
• Collaborates with peers to ensure administrative systems and processes are consistently followed and monitored for effectiveness and that gaps are addressed and resolved when identified.
• Employs expertise in the use of desktop computer applications to create a variety of documents and presentations.
• Physical ability to perform the duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per Ministry of Health policy all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care research and teaching delivering service to more than one million BC residents. At VCH we embrace thinking boldly taking smart risks and going first when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package including MSP extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports including counselling critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices diverse teams and inclusive environments which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities including Indigenous Peoples and members of racialized groups people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BCs Top Employers Canadas Best Diversity Employers and Canadas Top Employers for Young People in 2025.

Only short-listed applicants will be contacted for this posting.


***Employees of VCH must apply online via the Internal Career Portal on CareerHub you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.