installation technician, hardware

Education

• No degree, certificate or diploma

Work setting

• Telecommunications industry
• Internet Service Provider (ISP)

Tasks

• Report on the performance of computer systems and networks
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents

Certificates, licences, memberships, and courses

• Microsoft certified IT professional (MCITP)
• A+ Certification

Computer and technology knowledge

• Networking software
• Networking hardware
• Networking security
• Internet
• Wireless networks

Transportation / travel information

• Willing to travel
• Willing to travel regularly
• Willing to travel for extended periods
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Ability to distinguish between colours
• Standing for extended periods

Personal suitability

• Excellent oral communication
• Excellent written communication
• Team player
• Ability to multitask
• Time management
• Honesty

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Experience

• 7 months to less than 1 year

Workplace information

• On the road job

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Gasoline paid
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Maternity and parental benefits
• Tax-Free Savings Account (TFSA)

Other benefits

• Learning / training paid by employer
• Paid time off (volunteering or personal days)
• Wellness program