Bilingual Senior Administration OfficerLaurentian Bank • Montreal, Quebec, Canada

No longer accepting applications

Bilingual Senior Administration Officer

Laurentian Bank • Montreal, Quebec, Canada

30+ days ago

Job type

Full-time

Temporary

Job description

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The incumbent is responsible for the daily administration, processing and reconciliation of Deposit products, in accordance with Laurentian Bank’s standards, policies, and procedures. The incumbent is also responsible for maintaining and updating reports, and answering internal and external clients’ inquiries regarding the products administered within the department, while providing a consistent level of superior customer service.

6 month contract

Responsibilities

Screen all GIC/Deposit applications for completeness, accuracy, and ambiguity. Administer and process product specific financial or non-financial transactions, according to Laurentian Bank’s standards, policies, and procedures
Research, prepare, process, balance, reconcile, and ensure quality control of all financial and non-financial transactions for clients. Verify own work for accuracy, clarity, and completeness, and ensure compliance with internal and external audit and regulatory requirements
Research complex items for resolution
Research and answer inquiries from internal and external clients, including Customer Service or Financial Advisors regarding products and processing issues. Act as Subject Matter Expert on Deposits products
Escalate and make recommendations to the appropriate authority about any inquiries or issues that are beyond their scope. Submits recommendations to improve work processes to the supervisor
Complete daily workload within strict timeframes set by Laurentian Bank and addresses any issues with the management
Participates in special projects and carries out any other similar or general task at the request of their superior or that may be required by their function.

Qualifications

Solid understanding of Deposits Administration. Strong processing skills for Non-Registered and Registered GIC accounts. T24 and CPS expertise preferred.
Attention to details. Good quality metrics is essential
2-3 years of work experience related to administration or processing with a financial institution is required
Post-secondary Degree or Diploma in Business or in a related field
Excellent attention to detail and accuracy
Bilingual (French/English) verbal and written communication skills are mandatory
Proficiency with MS Office applications, including Word, Excel. PowerPoint, and Outlook
Familiarity using large and complex financial database systems; ability to learn inquiry functions in back office processing systems
Good interpersonal and communications skills, both verbal and written
Excellent customer service skills with the ability to communicate information effectively
Able to work in a high volume environment with an extremely demanding time frames
Strong organizational, time-management, and multitasking skills
Highly motivated with a desire to succeed and progress
Ability to work effectively with others as part of a team
Familiarity with 5S, Kaizen Principles, Six Sigma or other Continuous Improvement methodologies is an asset
Flexibility to work rotating shifts between the hours of 7:30AM and 6PM

*Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matters with internal and external parties in both languages.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

We also use artificial intelligence (AI) tools during parts of our recruitment process to support fair and efficient hiring decisions.

Create a job alert for this search

Bilingual Senior Administration Officer • Montreal, Quebec, Canada

Similar jobs

Senior Compensation Consultant

White & Gale Consulting Inc. • saint-esprit, QC, ca

Full-time

Company DescriptionWhite & Gale Consulting Inc.We partner with private, public, and non-profit organizations to design progressive, equitable, and data-driven compensation programs that drive perfo...Show more

Last updated: 6 days ago • Promoted

Bilingual Auto Desk Adjuster 2

Crawford & Compagnie (Canada) inc. • Montreal, QC, Canada

Full-time

We are currently recruiting for a.Bilingual Auto Desk Adjuster 2.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.The successful candidate ...Show more

Last updated: 6 days ago • Promoted

Customs Clearance Specialist (VEHICLES) - saint-esprit

BorderBuddy • saint-esprit, qc, ca

Full-time

Customs Clearance Specialist (VEHICLES) - (100% REMOTE).Burrard St unit 100, Vancouver, BC V7X 1M8, Canada.Compensation: CAD60,000 – CAD80,000 - yearly.Unlike traditional customs brokers who have b...Show more

Last updated: 30+ days ago • Promoted

Bilingual Tier 2 Analyst - saint-esprit

Sym-Tech Dealer Services • saint-esprit, qc, ca

Full-time

Celebrating Over 53 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry.At-Sym-Tech we are looking for Associates who share our passion for innov...Show more

Last updated: 16 days ago • Promoted

Bilingual Clinical Coordinator - Calian Group

Calian Group • saint-esprit, qc, ca

Full-time

English Version will follow***.Calian Programmes de soutien aux patients recherche un(e).Le/La coordonnateur(rice) clinique bilingue offre un soutien exceptionnel aux patients, aux prescripteurs et...Show more

Last updated: 18 days ago • Promoted

Senior Legal Counsel (Governance and Securities)

TELUS Digital • saint-esprit, QC, ca

Full-time +1

Senior Counsel, Governance and SecuritiesLocation: Canada (Remote)Employment Type: 12-Month Fixed-Term (Full Time Temporary)About TELUS Digital: &l...Show more

Last updated: 11 days ago • Promoted

Fractional COO & Coach

Impel-Consultants • saint-esprit, QC, ca

Full-time

Are you a seasoned C-suite leader with a passion for mentoring executives and driving operational excellence? We’re thrilled to partner with a high-growth, innovative organization to find a Fractio...Show more

Last updated: 1 day ago • Promoted

Construction Associate/Counsel Role - ZSA Canada

ZSA Canada • saint-esprit, qc, ca

Full-time

Remote (anywhere in Canada)| 2+ years.Are you looking to be part of an all-star group at a boutique firm that offers ABOVE Bay Street compensation? Our client is looking for a Construction Litigati...Show more

Last updated: 30+ days ago • Promoted

Bilingual Implementation Associate - Remote

Employment Hero • Saint-Esprit, Quebec, Canada

Remote

Full-time

Employment Hero a pour mission de simplifier et de valoriser l’emploi pour tous.Notre système d’exploitation de gestion de l’emploi réunit le recrutement, les RH, la paie et les avantages sociaux d...Show more

Last updated: 11 days ago • Promoted

Senior Product Manager

Haven • saint-esprit, qc, ca

Full-time

Note: Only candidates in Canada will be considered.Within Canada, we are remote-first, with a preference for candidates in Montreal or Toronto.Canada has welcomed hundreds of thousands of refugees ...Show more

Last updated: 6 days ago • Promoted

Senior Advisor Business Continuity

National Bank • Montreal, QC, Canada

Full-time

The Senior Advisor, Business Continuity and Crisis Management plays a pivotal role within the Integrated Risk Management team, supporting the development, implementation, and ongoing enhancement of...Show more

Last updated: 7 days ago • Promoted

Bilingual Investigator Contracts Specialist - ICON Strategic Solutions

ICON Strategic Solutions • mercier, qc, ca

Full-time

Drafts, reviews, negotiates, and finalizes clinical trial agreements, complex amendments, and other ancillary agreements with study sites using critical thinking, available tools/systems/documents,...Show more

Last updated: 6 days ago • Promoted

Anaplan Engagement Lead

Codex • mercier, qc, ca

Full-time

We are partnering with a fast-growing, boutique Anaplan consultancy to hire an Engagement Lead to support multiple large enterprise implementations kicking off this year.This organization is one of...Show more

Last updated: 6 days ago • Promoted

Corporate Travel Consultant

Travel Industry Personnel • saint-esprit, QC, ca

Part-time

Corporate Travel Advisor (Remote – anywhere within Canada)Location: Remote but must reside within Canada.Schedule: Part-time hours flexible scheduleExperience Level: 2–3+ years Corporate Travel Exp...Show more

Last updated: 11 days ago • Promoted

Accepting RFPs: Coastal Restoration Expenditures

WWF-Canada • saint-esprit, QC, ca

Full-time

WORLD WILDLIFE FUND CANADA: REQUEST FOR PROPOSAL - TERMS OF REFERENCESeeking expertise in public sector finance to undertake research, develop a written report and supporting excel reference table ...Show more

Last updated: 12 days ago • Promoted