CIAM - Engineering Specialist - Hybrid

We are building a diverse and inclusive workplace where your career and well-being are championed. You’ll have the

opportunity to excel in your way, finding new and better ways to deliver exceptional customer experiences. Our Customer

Identity and Access Management team is part of the Identity and Access Management group, and is responsible for

designing, implementing, operating and standardizing processes and technologies across our clients, offering direct

support to our clients Applications serving our client customers.

Our team consists of highly motivated, talented, innovative engineers and practitioners working to achieve set goals and

objectives.

Advantages

What you’ll like about working here :

We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for

professional and personal development and growth. We provide a total rewards package that is competitive and

consistent with our core values. Our variable incentive and compensation programs support our performance culture by

rewarding our high achieving teams and individuals. Our health and dental benefits are flexible and comprehensive to suit

a variety of needs. We also offer an employee pension plan, a share purchase plan, group RRSPs, discounted home and

auto insurance and preferential rates for home mortgages.

Responsibilities

What you’ll do :

The CIAM Engineering Specialist, CIAM Services will work closely with other members of the team to design, build, test,

deploy and support various services on Our client's centralized CIAM Platform for applications that are used by our client's customers. This position requires strong experience in the implementation, support and operation of CIAM solutions,

and use cases including registration, authentication, user migration and lifecycle management, MFA, SSO etc. The ideal

candidate will be passionate about IAM technology, can work in a dynamic environment with many teams and

stakeholders and have strong foundation of design and development fundamentals. You will be doing the following :

Be the technical hands-on expert on the CIAM Platform at Our client

Responsible for CIAM Platform initiatives on projects pertaining to several services including Authentication

Patterns, Multifactor Authentication (MFA), Single Sign On, Federation, API Authentication, User Lifecycle

Management, Authorization etc.

Facilitate and particiapte in the delivery of CIAM solutions including in design and leading engineering,

deployments and support

Collaborate with stakeholders (Architects, Operations, Application Support, Business etc..) to enable new CIAM

features and capabilities, and to deliver modern solutions that comply with our client's standards, and meet

technical, security, and business requirements

Provide L4 support for the CIAM Platform for incidents and / or service requests etc.

Lead troubleshooting and root cause analysis of complex problems, incidents, vulnerabilities, defects etc.,

leveraging vendor and Our client support as and when applicable, to identify solutions, resolve incidents, and

problems in a timely manner

Build and maintain production and non production environments, work with vendors to ensure latest and relevant

patches, hot fixes, service packs, health assessment, security hardening, and validation,etc.

Build and deploy integrations between the CIAM Platform and other Our client security and information systems

Create and maintain documentation relevant to the initiatives and stakeholders, including but not limited to

technical or detailed design, engineering runbooks, implementation plans, job aids, maintenance procedures etc..

Leverage Our cleint change management practices to plan and coordinate all implementations from non

production to production environments

Research, evaluate and validate new service capabilities, technologies, and / or features and conduct proof of

concepts

Identify opportunities for efficiency and contribute to the automation of the CIAM platform solutions where

applicable

Understand and work on the DevOps framework as defined at Our client

Support various teams in the refresh of CIAM Services roadmap and strategy

Collaborate effectively, develop and maintain strong relationships, with team members including vendor resources

and stake holders

Qualifications

Who you are :

5-7 years of IAM experience including at least 2-3 years of experience in Secure Coding and Software

development in one or more programming languages such as JavaScript, Java, Python etc. and experience with

runtime environments like node.js

Possess good knowledge of foundational IAM pillars, including authentication protocols and technologies like

SSO, CDSSO, Federation, SAML, OAuth, OpenID Connect, MFA etc.

3-5 years of hands on experience in CIAM IAM products etc.

Hands-on implementation experience with industry leading CIAM products such as Forgerock, Ping, Okta,

Transmit, Auth0, etc.

Hands on experience with SAML & OAuth / OIDC and REST APIs with good understanding on security of the

associated flows

Experience in integrating CIAM solution with security tools such as SIEM, network security tools and Analytics,

Hand on experience with delivery best-practices, technologies, and tools such as JIRA, Confluence, Git, Ansible,

Terraform etc.

Familiarity with coding frameworks like Struts, Hibernate etc. would be an asset

Basic understanding of cybersecurity frameworks such as ISO27001 or NIST is required.

A degree or equivalent education in a related discipline such as Computer Science, information technology or

Engineering is required

Possess a great attitude with excellent analytical and problem-solving skills and attention to detail

Self organized, self-starter with the ability to comfortably operate in ambiguity

Customer Identity Cloud Certification - excellent to have

Summary

What you’ll like about working here :

We offer a challenging, team-oriented work environment, competitive income and benefits, and opportunities for

professional and personal development and growth. We provide a total rewards package that is competitive and

consistent with our core values. Our variable incentive and compensation programs support our performance culture by

rewarding our high achieving teams and individuals.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.