Operations Officer - Montréal 53006

Our Client is hiring Operations Officers to support their CPB Operations team in Montreal. We are looking for motivated and bilingual (English / French) individuals to join a positive, fast-paced team focused on back-office operations related to funding personal accounts. These roles offer flexibility, part-time shifts, and a potential path toward contract extension or conversion to a permanent position.

Advantages

Positive Team Environment : Join a collaborative and supportive team, where your contributions are valued.

Career Growth : Opportunity to extend the contract or convert to a full-time, permanent position based on performance.

Work-Life Balance : Part-time hours that accommodate your schedule, working short shifts between Monday to Friday, with no weekend work required.

Hybrid Work Model : Work in-office 60% of the time, with a combination of remote training via Teams and on-site support.

Learn and Grow : Gain hands-on experience with back-office processes in banking, focusing on the funding process for personal accounts.

Responsibilities

Execute transactions accurately, on time, and in compliance with established guidelines and Service Level Agreements (SLAs).

Provide operational support for the funding of personal accounts, ensuring clear communication with internal TD partners.

Identify and escalate processing or operational issues as necessary, ensuring timely resolutions.

Suggest and contribute to process improvements to enhance service delivery.

Prioritize your workload to meet productivity goals in a fast-paced environment.

Maintain confidentiality, comply with internal and industry regulations, and adhere to TD’s Code of Conduct.

Qualifications

Bilingual (Fluency in English and French)

1+ years of banking experience

2+ years of administrative experience

Proficiency in MS Office Suite

Strong attention to detail and critical thinking skills

Experience working in an SLA-driven environment

Eager to learn, comfortable under pressure, and able to multi-task in a fast-paced environment.

Summary

If you are a bilingual professional eager to grow your career, with the possibility of extending your contract or securing a permanent position, apply today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.