Office Administrator - Windows and Doors

Durabuilt Windows and Doors IncWinnipeg, Manitoba, Canada

30+ days ago

Job description

Our values are at the core of everything we do!

Innovative. Think ahead to stay ahead.
Driver. Stay hungry and act with urgency.
Ownership. No excuses. 100% accountability.
Caring. For employees partners and community.
Individual. We work with great people and expect a lot from them.

We are one of Western Canada’s largest window and door manufacturers servicing consumers contractors and retailers. Established in 1988 and headquartered in Edmonton Alberta it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies – it’s also our people.

Job Summary : The Office Administrator will support the daily operations of the Winnipeg branch by ordering parts required for service completion scheduling crews and entering service work orders. This role requires a friendly personality to handle customer interactions especially with upset customers and strong organizational and analytical skills.

Key Responsibilities :

Parts Ordering : Order parts necessary for service completion and ensure timely delivery.

Scheduling : Coordinate and schedule service technician crews to meet operational demands.

Administrative Support : Enter service work orders and perform other clerical duties as assigned by the Service Manager.

Customer Service : Handle customer inquiries and complaints with a friendly and professional demeanor.

Organization : Maintain organized records and ensure efficient office operations.

Skills and Qualifications :

Proven experience in an administrative role preferably within the windows and doors industry.

Strong organizational and analytical skills.

Excellent customer service and communication abilities.

Proficiency in office management software and tools.

Ability to handle multiple tasks and work under pressure.

Work Environment :

Based in the Winnipeg branch with standard office hours.

May require occasional extended hours to meet operational needs.