Under the direction of your assigned Mentor, you will maintain a Book of Business and generate new business. Your primary responsibility will be building client relationships, developing and maintaining relationships with markets, and strengthening relationships within your assigned support team.
Your day will consist of promoting and selling insurance solutions to a diverse group of commercial prospects and mining your contacts for referrals.
Pipeline / Generating Leads
- Business-to-business selling
- Cold calling, warm calling
- Prospecting
- Obtaining and following up on leads to ensure the growth of the book of business, utilize the Bignition prospect system, cold calling techniques, and client referrals
- Prepare and submit complete submissions utilizing the CMB Application & Submission formats and provide complete underwriting information to insurers to obtain the most competitive package available
Proposals / Presentations / Sales
Inform the customer / prospect of additional coverages and services the brokerage handles of which they may not have been aware, and interest them in these servicesPrepare and present professional and competitive proposals to prospects detailing coverages and services of the brokeragePerform client visits as necessary for prospecting, sales, inspections, claims, and serviceObtain and follow up on information concerning underwriting by completing brokerage ApplicationsService
Keep abreast of CMB’s market inventory and support the company objectives with market support as directed by the Director of SalesCollect deposits, premiums, and finance deposits and contracts on behalf of the brokerageReview monthly account receivable reports and ensure all outstanding balances are paid within ten daysReview client renewals with the Account Managers to conduct a thorough review of coverage on existing accounts at least annually, using the Coverage Checklist, and assist in remarketing as necessary to provide the best coverage and competitive price for all clientsAssist the Claims department to ensure the proper and expeditious handling of all claims and losses as per the Brokerage Claims Handling SystemMarket, rate, and quote new and renewal businessTeam Support
Actively mentoring team members is essential to ensure the team is growing in knowledge and expertise; it also significantly supports CMB’s perpetuation plan for developing the next generationBe familiar with and follow company policies and procedures as established (Employee Handbook, Renewal Procedure, Claims Procedures, Collections and AR Procedures, etc.)Attend and participate in staff meetings and company functionsKnowledge and Experience :
Licensed Level 2 Insurance Agent requiredCompletion of CIP or CAIB designation or equivalent preferred2 - 5 years experience with in an independent commercial insurance business environment1 - 2 years experience with in a team environment in a customer sales and marketing positionIdeally experience with Agency Manager, Microsoft Office Suite or comparable computer systemsCommitment to ongoing learning and professional development including insurance courses / certifications ie. Canadian Accredited Insurance Broker (CAIB), Chartered Insurance Professional (CIP)Preference will be given to candidates with post-secondary education and an outstanding personalityThis job operates in a professional office environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
