customer service representative - call centreCitywest • Smithers, BC, CA
customer service representative - call centre
Citywest • Smithers, BC, CA
2 days ago
Job type
- Permanent
Job description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Telecommunications company
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Outlook
- MS Word
- MS Office
- Criminal record check
- Reference required
- Attention to detail
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Are you willing to relocate for this position?
- Do you have the required certifications listed in the job posting?
- Evening
- 1 year to less than 2 years
- Morning
- Day
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
- As per collective agreement
- Group insurance benefits
- Pension plan
- Free parking available
- Other benefits
- Wellness program
Education
Work setting
Tasks
Computer and technology knowledge
Security and safety
Work conditions and physical capabilities
Personal suitability
Screening questions
Employment terms options
Experience
Employment terms options
Health benefits
Financial benefits
Other benefits
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Customer service representative call centre • Smithers, BC, CA
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