Community Services Worker

Community Services Worker – The Salvation Army (Canada)

Join to apply for the Community Services Worker role at The Salvation Army in Canada.

Overview

For more than 130 years, The Salvation Army has served people in need across Canada and Bermuda, helping more than 2 million people each year with food, clothing, shelter, and support for unemployment, addiction, and family challenges. As a faith‑based organization, we hire and serve people of all backgrounds and walks of life to promote hope, service, dignity, and stewardship.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world.

Position Purpose Summary

The Community & Family Services Worker assists individuals and families seeking aid and assistance from or referred to The Salvation Army St. Catharines. The role supports holistic programming and special events that meet the needs of clients, while balancing transactional distribution services with relational and transformational ministry in partnership with the St. Catharines Church leadership.

Accountabilities

• Conduct initial intake, screen clients for emergency assistance (food, clothing, household needs, referrals), and document the process.
• Create a safe space for clients and families to explore practical, social, emotional, and spiritual needs.
• Engage in conversation and prayer, sharing the hope and love of Jesus in a way that respects each client’s faith journey.
• Oversee program activities : organize resources, maintain cleanliness, manage donated goods, and process clients through services.
• Assist with new and existing program provisions, ensuring a spiritual dynamic and facilitating access to pastoral services.
• Collaborate with CS staff to promote the St. Catharines Church and Community Service programs within the community, and actively promote these programs to clients.
• Coordinate resources by networking with Salvation Army, government, and community social service providers.
• Participate in community meetings and client referrals as directed by the supervisor.
• Support seasonal programs such as Christmas Hampers, Christmas Kettles, camp and summer backpack programs.
• Refer clients for pastoral support when required.

Supervision & Volunteer Management

Finance & Administration

Health and Safety

Relationship Management

Engage with internal stakeholders : Corps Officer, staff, volunteers, clients, and donors. Engage external stakeholders : community, clients, government, and community social service agencies.

Managerial / Technical Responsibilities

Financial And Material Management

Working Conditions

Education, Experience, and Qualifications

Skills and Capabilities

Compensation

Salary range : $34,555.52 to $43,194.39 (maximum $51,833.27). Placement considers market conditions, internal equity, and candidate experience, skills, and qualifications. Reasonable accommodation upon request.

For accommodation needs, email Recruitment.Accommodations@salvationarmy.ca .

#J-18808-Ljbffr