Sales & Marketing Manager

Overview

Sales & Marketing Manager (Full-Time, Permanent / Salaried Position)

About Us : Welcome to the brand-new 97 room Tru by Hilton Oshawa hotel. Tru is a game-changing hotel brand, providing guests with a consistent, fun experience at an affordable price. Spirited, simplified and grounded in value, Tru by Hilton is designed for cross-generational appeal.

About the role : Reporting to the General Manager, as the Sales & Marketing Manager, you are at the forefront of creating and executing memorable experiences for our guests and clients. You will be working in a closely knit team where a “Yes And Do” attitude and ensemble-orientation is an absolute must. The position will be one of the hotel’s key administrators of Delphi & social media handles. This role will have a focus of 70% on sales related activities & 30% for marketing the hotel.

Responsibilities

• Serve as the initial point of contact for all sales inquiries, providing timely and professional responses
• Provide support for the full sales cycle from lead generation to contract execution
• Meet & greet groups and provide front-line hospitality support as part of our engagement strategy
• Assist general manager with sales administration and marketing duties
• Analyze all competitors’ offerings, prices, and sales strategies and become an expert in your segment
• Manage and execute on multiple RFPs
• Champion the hotel online presence by leveraging social media handles & digital presence in OTA sites
• Actively contribute to achieving quarterly sales targets in revenue through group sales and selling other market segments like wedding, corporate, travel agents & SMERF segments
• Prepare quarterly running lost deal analysis reports for all lost opportunities to ensure continuous improvement
• Prepare contracts, pre- & post-event follow up & invoices, managing rooming lists. Track deposits and final payments
• Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials)
• Maintain strong internal relationships to support collaborative, cross-departmental planning
• Willingness to cross-train in the front desk and assist at the front desk as needed
• Participate in networking events, trade shows and other industry-related events to build rapport in the market
• Other duties as assigned by the general manager

Qualifications

Benefits & Perks

This will be a wonderful opportunity for a seasoned hospitality sales professional to work in a brand-new hotel and working closely with a pre-opening close knit team. A management team who believes in professional development of team members, creating exceptional guest experiences and driven by spreading the warmth of hospitality.

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