cocktail waiter / waitress

Work site environment

• Noisy

Work setting

• Restaurant
• Urban area
• Pub
• Hotel, motel, resort

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients / guests with special needs
• Provide customer service

Certificates, licences, memberships, and courses

• Smart Serve
• Food and Beverage Server Training

Computer and technology knowledge

• Electronic cash register

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Own tools / equipment

• Uniform

Personal suitability

• Excellent oral communication
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Employment terms options

• Evening
• Night

Employment terms options

• Weekend