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User Support Agent

DataDis
Quebec City, QC, Canada
$60K-$75K a year (estimated)
Full-time

We are currently looking for a dynamic software support specialist with good communication skills at our Quebec city office.

As a software support specialist at DataDis, you will :

  • Provide assistance to users of our MIR-RT software and applications.
  • Configure gateways to ensure the exchange of information between our MIR-RT Software and our clients' software solutions.
  • Assist customers in the installation of MIR-RT as well as in the import and transfer of their data.
  • Assist customers with software updates.
  • Provide the necessary solutions for optimal use.
  • Test our new software features and specific customer changes.
  • Bilingual
  • Dynamic
  • Positive
  • Able to work under pressure
  • Be a team player
  • Able to work in solution mode with our clients
  • 2 days ago
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