Mystery Shopper

Position Summary : We are seeking detail-oriented and reliable Mystery Shoppers to join our team on a part-time, contract basis. As a Mystery Shopper, you will be responsible for conducting undercover evaluations of various businesses, including retail stores, restaurants, and service providers. Your feedback will play a crucial role in helping our clients enhance their customer service and operational efficiency.

Key Responsibilities :

• Visit assigned locations and conduct mystery shopping assignments as per guidelines.
• Evaluate customer service, product quality, and overall experience.
• Observe and report on employee interactions, store cleanliness, product displays, and compliance with company standards.
• Complete detailed and accurate reports based on your observations within specified deadlines.
• Maintain confidentiality of assignments and the identity of the companies being evaluated.
• Provide constructive feedback to improve service standards.

Qualifications :

What We Offer :

Our Culture :

Goodness is the essence of everything we do at Brand Momentum. We are pioneers of quality and innovation, transforming employee and client aspirations into reality within a vibrant and fun culture. We deliver on our promises with passion and innovation, providing flexibility and value—ALWAYS! Our core values of integrity, respect, empowerment, commitment, fun, and flexibility guide us on this incredible journey while ensuring fiscal responsibility.

Brand Momentum is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information. We thank all those who apply, however, only selected candidates will be contacted.

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