Content Claims Specialist - Field

Position Summary

We are currently recruiting for a Content Claims Specialist - Field  to join our team in London, Ontario , Canada . The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster’s content claims handling operations :

• With a high focus on customer service, edjuster’s Content Claims Specialist – Field act as an intermediary between the Insurance Company's property adjusters, and their policyholders assisting with the inventory and valuations of the policyholder’s / claimant's total loss contents, which are most commonly caused by theft, water, fire and other perils.
• Edjuster focuses on the accurate and timely processing of content claims, via the use of edjuster’s claims handling methodology and its content claims processing and pricing platform– exclaim.
• Edjuster employees operate from their appropriately set up and equipped home-based offices and are consistently (daily / weekly basis) assigned new claim files.
• edjuster’s Content Claims Specialists are responsible for recording all daily claims handling activity, with respect to hours worked / time spent per task as well as fulfilling all of their required administrative job duties.

Responsibilities

As part of this role, responsibilities included, but are not limited to the following :

Requirements

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and / or to perform the essential duties of the posted position. If you have an accommodation need, please email as soon as possible to make appropriate arrangements.

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