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Title : Housekeeper - (Full Time) Number of Positions : 1 Competition Number : C126 Location : Chilliwack, BC Position Status : Full Time, Permanent Shift Timings & Days : (Monday - Friday) 10 : 00 am - 06 : 00 pm Reports to : Program Manager Compensation : (Grid 1) $22.51 - $24.08
Job Summary
The Housekeeper at Phoenix Society performs heavy to light cleaning duties to ensure that the suites and common areas in the facility are in a clean and orderly condition, working in tandem with other janitorial staff and volunteers. Key responsibilities include : cleaning floors; shampooing rugs; washing walls and windows; removing garbage; laundry; cleaning appliances; and notifying management when any supplies or repairs are required.
Responsibilities
Custodial Services
- Clean building floors by sweeping, mopping, scrubbing or vacuuming
- Strip, seal, finish and polish floors as required
- Gather and empty all garbage, recycling and compost bins
- Service, clean and supply restrooms
- Clean and polish furniture, fixtures and appliances
- Clean windows, glass partitions and mirrors
- Dust furniture, walls, machines and equipment
- Steam‑clean and / or shampoo carpets or rugs
- Make beds and keep linens in stock as needed
- Perform laundry duties such as washing linens and clothing
- Follow procedures for the use of chemical cleaners and power equipment
- Perform other duties as requested
Maintenance Services
Monitor building security and safety by performing such tasks as locking doors after cleaning and checking electrical appliances to ensure that hazards are not createdNotify managers concerning the need for major repairs, minor renovations, or building operating systems serviceRequisition supplies and equipment needed for cleaning and maintenance dutiesMaintain and organize cleaning equipment, materials and suppliesPerform other duties as requiredQualifications
Academic : Successful completion of Grade 121 to 3 years of related experience providing custodial and / or housekeeping servicesRelated post‑secondary and WHMIS training is an assetValid Class 5 driver’s licence is requiredSatisfactory completion of a criminal records check with vulnerable sector screening is requiredSatisfactory completion of Tuberculosis Screening form is requiredSatisfactory completion of Employee Immunization Record form is requiredFirst Aid certification with CPR is requiredSkills & Knowledge
English : fluent and able to effectively communicate professionally, both orally and writtenDemonstrated experience in custodial services and / or housekeepingAbility to perform heavy to light cleaning duties including heavy lifting, climbing stairs, and standing for extended periods of timeBasic computer skills including Microsoft OfficeStrong organizational and time management skills with a high attention to detailStrong interpersonal skillsAbility to work with little supervision and maintain a high level of performanceAbility to work independently and contribute to team settingsFlexibility to work during evenings and weekends, and be on call, as neededExcellent ability to work under pressure in a diverse, fast‑paced, and dynamic environmentExperience providing a person‑centred and community‑minded environment with marginalised people is an assetCompetencies
Approach to Work
Demonstrates initiative, flexibility, adaptability and resourcefulnessActively seeks and incorporates feedback to inform continuous self‑improvementSets goals, creates and implements action plans, monitors progress, and evaluates resultsAdeptly manages competing tasks and uses time efficiently and effectivelyJob Knowledge & Quality of Work
High‑degree of relevant and current job knowledge and skillConsistently produces accurate, thorough, high‑quality work in a timely mannerBuilds and promotes a culture of health and safety in the workplaceImplements and enforces best practices in health and safety within the workplaceJudgement & Decision‑Making
Models independent thinking and creativityDemonstrates effective problem‑solving skillsMakes clear, consistent, transparent and timely decisions after contemplating various available courses of actionExercises sound judgment in the best interests of the organizationCommunication & Interpersonal Skills
Expresses themselves clearly and professionally both verbally and in writingDisplays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situationsHas a manner, style and presence that makes a positive impressionListens to and considers others’ viewsPersonal Leadership
Models the organization’s core values of social justice, teamwork, social innovation, and strength‑based practicesFosters enthusiasm, energy and commitmentTakes responsibility for personal actions, performance and healthIs reliable and accountable; shows up on time ready to workTeamwork & Collaboration
Effectively works with their colleagues to ensure organizational successChampions positive working relationships with staff and external stakeholdersSupports an environment of openness, and champions teamwork and communication across programsLeverages the expertise and experience of others for organizational successClosing Details
Internal applications will be accepted until January 19th, 2026, 04 : 00 pm
All employees, including laid‑off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9. Internal applicants must notify the manager of intent to apply.
External applicants will be reviewed after internal applicants have been reviewed and interviewed.
All qualified applicants are welcome to apply.
Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.
While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.
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