Senior Specialist - Continuous Improvement

WestJetCalgary, AB

30+ days ago

Job type

Full-time

Job description

Why WestJet :

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us and love where you’re going.

Remote Work :

This is a hybrid remote work position and will require collaboration at the WestJet Campus (22 Aerial Place NE, Calgary Alberta) a minimum of 3 days per week.

The Senior Specialist, Continuous Improvement will reach across all aspects of our business to improve WestJet’s cost structure through continuous improvement principles and building employee engagement, while achieving high levels of safety and improving our overall guest experience.

Accountabilities :

Generate continuous improvement program reporting, which includes preparing executive, Steering Committee, board reports, liaising with FP&A and various departments for updates, and developing the KPI dashboard to track progress and financial results of continuous improvement initiatives
Maintain the cost transformation program governance framework, which includes defining each initiative, milestone, scope, and deliverable, liaising with workstream and initiative leaders; Conduct regular health checks of improvement initiatives
Serve as a change agent enabling ongoing culture change, characterized by disciplined execution and accountability; Develop and execute communication plans to ensure stakeholder engagement; Ability to positively influence the behavior and performance of peers and leaders, and positively impact the decision-making of senior management
Act as a driving force for action by supporting leaders of continuous improvement initiatives with cross-functional teams to execute improvements that deliver significant, quantifiable, and sustainable business results
Forge successful relationships and partner with business leaders to assess current state and identify areas for improvement and cost savings; Provide thought leadership to further develop process-oriented thinking in the organization; Challenge the status quo and encourage others to do as well
Drive employee engagement through Continuous Improvement by recognizing and rewarding contributions to productivity, simplicity, and cost effectiveness

Required Skills and Experience :

8+ years of experience in cost reduction, program management, and governance roles within a large enterprise

Bachelor’s degree in Business, Economics, Engineering, or related field combined with relevant experience

Excellent verbal & written communication skills to present reports and insight to executives

Coaching skills to guide individuals or teams to identify areas for improvement and the tools and problem-solving framework to deliver sustainable results

Ability to gain engagement and trust with diverse teams in the face of obstacles or resistance

Strong organizational & problem-solving skills, and an aptitude for dealing with ambiguity

Ability to respectfully challenge the status quo

Exceptional facilitation skills and ability to build collaboration within cross-functional teams

Lean / Six Sigma certification (Green Belt or higher) considered an asset

Change management certification (e.g., Prosci) a plus

A solutions-oriented practitioner, that fosters a culture of creativity, common sense, and proactivity.

Unquestioned business ethics, personal integrity, and a genuine commitment to WestJet’s values.

The benefits of being a WestJetter :

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer :

A fun and friendly culture with colleagues who work together to win

Travel privileges for you and your family, effective from your start date

Savings and Benefit programs that are flexible to meet your specific needs