Administrative Assistant - Public Sector

Administrative Assistant - Public Sector

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About BFL CANADA

We offer more than a job, we offer a career! We support our employees to shape their careers by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support. We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values. We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs. We recognize the importance of work‑life balance with our hybrid work program, wellness allowance, and year‑round social activities and events.

Role Overview

We are looking for an Administrative Assistant to join our Public Sector team in our Montreal office!

As an Administrative Assistant, you will be responsible for supporting our team of Client Service Representatives and Managers. You will ensure that all documents are issued and data is accurately entered to support our clients and positively reflect the company.

Your Day as an Administrative Assistant

• Create, document, and maintain up-to-date client files.
• Send policies, endorsements, and changes.
• Process invoices accurately.
• Send correspondence as required.
• Handle accounts receivable.
• Answer incoming calls and welcome guests.
• Coordinate the renewal or acquisition of broker licenses for the team.
• Perform other tasks and special projects as needed.

Our Ideal Candidate

• College diploma (DEC).
• Experience in a similar position, preferably in the insurance industry.
• Knowledge of EPIC, an asset.
• Good knowledge of the MS Office Suite (Excel, PowerPoint, Outlook, and Word).
• Bilingual with strong verbal and written communication skills in French and English.
• Client‑service oriented, with a proven ability to respond to client needs with professionalism and efficiency.
• Strong analytical and problem‑solving skills.
• Effective time management and organizational skills.

About Our Company

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee‑owned and operated risk management, insurance brokerage and employee benefits consulting services firms in North America. The firm has a team of over 1,450 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally. Our Montreal office is located at the heart of downtown Montreal, the largest city in Quebec. Our employees can benefit from the numerous exciting activities organized in the neighborhood.

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. Accommodations are available on request for candidates taking part in all aspects of the selection process. Offers of employment are conditional upon satisfactory background verification results.

Essential Job Details

• Seniority Level: Entry level
• Employment Type: Full‑time
• Job Function: Administrative
• Industries: Insurance