Job Skills / Requirements
Job Functions :
- Report directly to the Branch Manager.
- First contact for the Operations Department, Zone Supervisors, Site Supervisors, Clients, and field staff in the event of emergency, incident, or inquiry.
- Responsible for liaison activities between emergency services, staff, local authorities, and regulatory bodies as necessary.
- Verify and maintain contractual training and orientation requirements for staff on all sites including accurate usage of notebooks, review daily report sheets, staff deportment (uniform; grooming; equipment; and PPE) and ensure a valid Alberta security licence present on all staff.
- Required to oversee all aspects of OH&S program on all sites, including WCB and First Aid reporting, Accident Investigations, and Near Miss Reporting.
- Monitor, identify, and report and health or safety deficiencies on sites and communicate and represent safe work practices.
- Review, approve, and follow up with all incident reports as necessary.
- Assist Mobile Security staff requiring back up on incident / alarm calls and response, including dangerous dispatches and uncooperative site removals.
- Provide frontline staff with additional facilitation and training as necessary.
- Ensure the maintenance of Tracktik checkpoints, compliance, and logistics and audit via TrackTik (back end) Software.
- Develop relationships with all Paladin employees building rapport and demonstrating strong leadership while supporting employee development.
- Ensure adherence to the policies outlined in Paladin's Code of Ethics and Employee Manual.
- Relay disciplinary concerns of field agents to the appropriate Manager.
- Maintain email and telephone communication between Operations, Healthcare Operations, Zone & Site Supervisors, Healthcare Zone Supervisor and the management team addressing all in a timely fashion.
- Regularly meet with and brief Management on ongoing field and mobile operations.
- Coordinate with Operations the shift coverage for Paladin team absences and book offs as required to maintain operations and client service standards.
- Complete other duties as necessary at the request of Management
Job Requirements :
Valid Alberta Security License.Prior security experience required and mobile security experience preferred.Working knowledge of appropriate legislation and provincial / national standards on fire safety, security, and protection of privacy.Valid Class 5 non-GDL license with a clean 3-year driver's abstract.Certified Protection Officer (CPO) through IFPO preferred.Must have strong leadership, time management and organizational skills.Proven capacity to exercise sound independent decision-making.Proficiency in Microsoft Office software.Proficiency in WinTeam Software and Tracktik an asset.Strong communication skills, both verbal and written.Proven ability to build and maintain strong working relationships both with internal and external stakeholders.Education Requirements (Any)
High School Diploma / GED
Additional Information / Benefits
Benefits : Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
This job reports to the Branch Manager
This is a Full-Time position 2nd Shift , 3rd Shift .
Number of Openings for this position : 1