Customer Service Representative - Travel Insurance

Are you passionate about the travel industry? Would you like to help travelers go abroad with a clear conscience? Would you like the chance to be part of a dynamic team and make an impact in a fast-growing, innovative company?

We are looking for passionate and motivated individuals who are driven by a desire to help people and who want to join an innovative, current-minded, and professional team.

Are you passionate about helping others and providing exceptional customer satisfaction? Why not offer your skills to a company that puts customer service first!

We are looking for candidates who share our corporate values, enjoy working in a team environment and want to revolutionize the travel insurance customer experience.

Beyond your technical skills, it is your human qualities that will make the difference!

Please note that only applicants who hold a LLQP License will be considered eligible for this role!

Advantages

• Salary : 23-25$ / h
• 100% Work From Home (must reside in Ontario)
• Monday to Friday 8 : 30 AM to 5 PM
• 3 weeks vacation
• personal days, volunteer days, and your birthday off!
• Health Insurance
• Be part of an innovative culture, with space to learn and grow
• Possibility of overtime

Responsibilities

• Handle phone calls from prospects and clients.
• Accompany and advise clients in the analysis of their travel insurance needs.
• Provide accurate and useful information to clients
• Propose and sell products adapted to their needs in order to contribute to the company's sales development
• Ensure the quality of the customer experience
• Act as an expert advisor to your clients
• Transform potential customers into loyal customers and enthusiastic followers

Qualifications

• Must Possess a valid LLQP license
• Minimum of 2 years of sales or customer service experience
• Experience working in a call center environment
• Organizational skills and rigorous work ethic
• Ability to assimilate technical concepts, and multitask skills
• Motivation, initiative and excellent time management skills
• Mastery of sales techniques
• Keyboard agility and computer skills with MS Office (Word, Excel, Outlook)
• Strong sense of customer service
• Ability to work independently and as part of a team

Summary

Please apply by

Visit www.randstad.ca and apply through the posting

We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

Please visit www.randstad.ca for all of the roles currently open at Randstad!

We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.