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Business Analyst - Technical
Business Analyst - TechnicalCB Canada • West Vancouver, British Columbia, Canada
Business Analyst - Technical

Business Analyst - Technical

CB Canada • West Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Permanent
Job description

Business Analyst, Technical

On behalf of our Healthcare client, Procom Consultants Group is currently looking for a Business Analyst.

Business Analyst Job Details

  • Works collaboratively with all business areas, applications and technology teams, and external partners, including client's stakeholders, to support in implementing key strategies and organizational priorities.
  • Leads business analysis activities to understand, analyze and document the business requirements translating them into functional requirements and / or process workflows.
  • Frequently required to work with stakeholders to determine undefined or unknown business processes and requirements.
  • Leads discussions with business teams to elicit, capture and document requirements (business requirements, functional, non-functional and transitional).
  • Drafting Business Cases and participates in the development of RFx process and contracts, and supports business in RFP vendor selection.
  • Leads and documents discussions with business units to determine the extent to which solution(s) delivered by the project team meet(s) the needs of the business.
  • Creates business, process, data, and workflow models to complement requirements which are frequently unclear.
  • Acts as a liaison facilitating requirements between the client's Project team and one or more 3rd party vendor(s).
  • Performs requirements tracking through development of the traceability matrix as part of the project lifecycle.
  • Develops, defines, and builds application-based business cases, briefing notes, and decision sheets that will enable business and technological changes.
  • Creates use cases, test plans, and works with business areas to create user acceptance test scripts.
  • Performs testing with system developers & / or business leads to ensure overall functionality and technical quality of deliverables.
  • Creates functional specifications for conversions, upgrades, interfaces, reports, forms, and workflows as needed.
  • Ensures requirements for changes and enhancements are properly defined, have the required approvals and follow appropriate channels for testing and migration.
  • Serves as subject matter for newly adopted systems, system upgrades or modified services.
  • Facilitates walking the client or user through each step of the process identifying and making suggestions for improvements.
  • Contributes to Privacy and Security reviews and assessments to help define risk, contingency and mitigation strategies.
  • Works with business units to identify and develop and deliver training to support end users.
  • Creates Service Level Agreements and Standard Operating Procedures with service and support
  • Conducts independent research to troubleshoot and learn related technologies for project related applications and services
  • Provides routine systems and end user support related to applications supported by the Application Services team.
  • Partners with various departments on tasks related to efficiency initiatives including automating tasks and / or process streamlining.
  • Monitors and responds to IMIT Intake requests and may conduct Post Implementation Reviews
  • Performs current as-is analysis and document process flows.
  • Provides coaching and leadership to less senior team members.
  • Performs other related duties as assigned.

Business Analyst Mandatory Skills

Experience

  • 5-7 years’ of Business Analysis in enterprise-scale projects with an expert understanding of the underlying technical architecture
  • Minimum of five (5) years of BC / Canadian healthcare project experience as a Business Analyst
  • Minimum of five (5) years of technical experience with mobile device, infrastructure, database, SharePoint, web application, cloud, desktop / laptop, network, security
  • Excellent communication skills and command of the English language
  • Experience providing training / orientation to adults on new technology and concepts
  • Strong customer service orientation
  • Advanced problem solving skills
  • Knowledge

  • Specific knowledge of IIBA - BABOK guide and standards
  • Solid working knowledge of the Project Management Institute’s Project Management Body of Knowledge (PMBOK)
  • Solid working knowledge of business analysis documentation standards, methodologies and best practices
  • Knowledge of current WAN technologies including, MPLS, DMVPN, Satellite, Microwave, and Wireless
  • Knowledge of Network Security Design methodology
  • Knowledge of mobile device, infrastructure, database, SharePoint, and web solutions
  • Knowledge of First Nations healthcare and / or culture is an asset
  • Competencies

  • Ability to work within design teams and mentor IT colleagues;
  • Strong analytical, research, writing and communication skills;
  • Sensitivity to and understanding of key issues and opportunities for BC First Nations health and wellness;
  • Proven ability to work independently, as well as part of the team, to manage and prioritize, effectively, multiple competing projects / initiatives;
  • Is a team player with a strong customer service orientation and diplomacy while dealing with multiple stakeholders
  • Physical ability to perform the duties of the position
  • Education

  • Bachelor’s degree in Information Technology or related field required or an equivalent combination of education, training and experience.
  • Occupational Certification

  • Appropriate certifications and other professional development / continuing education relevant to the role preferred (e.g. CBAP)
  • ITIL Foundation Version 3.0 Certification
  • CompTIA A+ Certification is preferred
  • CompTIA Network+ Certification is preferred
  • Microsoft Certified Solutions Associate (MCSA) is preferred
  • Business Analyst Start Date

    ASAP

    Business Analyst Assignment Duration

    Permanent

    Business Analyst Working Location

    Downtown Vancouver, Working onsite occasionally is required, full vaccination is mandatory

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    Technical Analyst • West Vancouver, British Columbia, Canada

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