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Technical Lead, Automation
Technical Lead, AutomationExport Development Canada | Exportation et développement Canada • Ottawa, ON, CA
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Technical Lead, Automation

Technical Lead, Automation

Export Development Canada | Exportation et développement Canada • Ottawa, ON, CA
4 days ago
Job type
  • Full-time
  • Permanent
Job description

Overview

Join the EDC Team! At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Application deadline : February 10, 2026

Position

Title : Technical Lead, Automation

Employment Type : Permanent

Compensation & Location

  • Compensation : Tech Lead 18 : Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
  • Location : EDC operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, and Laval.
  • Relocation : Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

  • Comprehensive Benefits : EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
  • Work-Life Balance : Hybrid options, 3 to 4 weeks paid vacation, corporate closure period, summer early Friday’s & no meeting Fridays.
  • Professional Development : Training programs, workshops and language training.
  • Inclusive Culture : A diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds.
  • Wellness Programs : Wellness initiatives, mental health support, and fitness programs.
  • Community Engagement : Volunteer opportunities and social responsibility programs.
  • Team Context

    The Digital & Technology Solutions (DTS) group supports EDC’s mission by delivering secure and reliable digital experiences. The DPDA group enables the business to leverage technologies by providing secure, fit-for-purpose digital business platforms. The Automation Technical Lead will help spearhead the design, development, and implementation of scalable, high-performing automation solutions within our financial services ecosystem. The automation tool set includes UiPath, ServiceNow CSM & Automation Centre, Power Apps, and Azure AI. This is a strategic leadership role to define architectural direction and drive digital transformation.

    In this role you’ll design and build innovative automation solutions for the financial sector, using the latest technologies to foster growth and innovation. If you’re ready to take on exciting challenges, we’d love to have you on board!

    What You Will Be Doing

  • Lead automation development projects, ensuring adherence to best practices, security, and compliance standards.
  • Architect and implement UiPath, ServiceNow CSM, and Azure AI solutions that meet business needs and align with enterprise architecture.
  • Provide hands-on technical guidance and mentorship to developers.
  • Collaborate with cross-functional teams to deliver integrated, scalable automation solutions.
  • Spearhead the setup of CI / CD pipelines using Azure DevOps and GitHub, and advocate for DevOps practices.
  • Stay current with emerging automation trends, technologies, and industry regulations.
  • Translate business needs into robust technical solutions and lead software design, development, and integration activities according to EDC standards.
  • Guide adoption of best practices in coding, documentation, testing, and software lifecycle management.
  • Communicate complex technical concepts effectively with senior stakeholders.
  • Additional Responsibilities (Platform & Governance Focus)

  • Run and calibrate the automation platform for optimal performance and alignment with business requirements.
  • Plan and coordinate technical releases, upgrades, patches, and emergency fixes, while managing risks and impacts.
  • Implement emerging technologies through PoCs / PoVs with guardrails, ensuring scalability and compliance.
  • Own technical incident response and participate in Root Cause Analysis to strengthen platform reliability.
  • Monitor vendor release notes and enterprise changes to anticipate production impacts.
  • Promote cost-effective platform usage by tracking licenses and infrastructure utilization.
  • Lead technical design reviews and enforce quality gates to meet governance standards.
  • Develop and maintain reusable libraries and components to accelerate delivery and reduce technical debt.
  • Enable and govern Citizen Developers by mentoring and enforcing technical standards.
  • Collaborate with vendors on roadmaps and features that deliver business value.
  • Own Change Request deployments—conduct risk assessments and coordinate with Release Manager for production deployment.
  • What We Are Looking For

  • Post-secondary degree in Computer Science or Engineering.
  • Minimum 7 years of experience as a technical lead, working on Automation in an enterprise environment.
  • Extensive experience with Automation Platforms, UiPath & ServiceNow CSM.
  • Strong hands-on experience in Azure DevOps for automated deployments, pipeline configurations, and version control.
  • Strong knowledge of Git branching strategies, pull requests, and repository management.
  • Proven track record in leading development teams and delivering enterprise-level Automation solutions.
  • Strong analytical and problem-solving skills with a deep understanding of financial services processes.
  • What Will Make You Stand Out

  • Experience in ServiceNow CSM & Automation Centre, and / or Azure AI.
  • Understanding of banking, insurance, or financial regulations.
  • Familiarity with Agentic AI concepts and frameworks for intelligent automation.
  • Understanding of automation architecture and platform governance.
  • Bilingual in English and French.
  • Eligibility

  • EDC is committed to Fair Employment Practices and preference will be given to candidates legally eligible to work in Canada. Government security screening is required. The position is open to those who meet all essential requirements and who submit by the closing date.
  • Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world. Apply today!

    Want to learn more about EDC? Check our website : https : / / www.edc.ca

    Note on Employment Equity

    EDC is dedicated to fostering employment equity and building a diverse workforce. We encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

    Your application must clearly demonstrate how you meet all the requirements. We thank all applicants for their interest in a career at EDC; however, only those selected for an interview will be contacted. Accommodation requests can be sent to accessibility@edc.ca.

    Posting Date : January 30, 2026

    Primary Location : Ontario-Ottawa

    Job Type : Permanent

    Schedule : Full-time

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    Technical Lead Automation • Ottawa, ON, CA

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