Distribution and Collection Operations Manager

Department: Distributions and Collections

Reports To: VP, Customer Operations

Join the Team That’s Growing Healthy Communities. Work with Purpose. Live with Possibility.

At Aquatera, we’re more than a utility provider, we’re environmental leaders delivering high-quality water, wastewater, and solid waste services while building healthier communities across northwestern Alberta. As a locally owned organization and an Alberta Top Employer, we’re proud to offer meaningful work, opportunities for development and growth, and a fulfilling lifestyle all within a supportive work environment. Everything we do contributes to cleaner water, a healthier environment, and stronger communities so you’ll go home knowing your work truly matters. We foster a strong, supportive culture grounded in safety, integrity, collaboration, and innovation. With opportunities for training, mentorship, and career advancement, Aquatera is a place to grow and thrive while maintaining a positive work life balance. We’re looking for passionate and diverse professionals who share our values and are committed to a lasting impact.

About the Role

The Distribution and Collection Operations Manager is responsible for leading the operation of Aquatera’s water distribution and wastewater collection systems. This role ensures the safe, efficient delivery of high-quality services, regulatory compliance, and a strong safety culture while providing leadership and mentorship to the operations team.

Key Responsibilities

• Lead and mentor the distribution and collection team, setting performance goals aligned with company strategy.
• Promote and enforce safety standards for employees, contractors, and customers.
• Oversee preventive and corrective maintenance planning for infrastructure.
• Collaborate with engineering teams to resolve technical issues and design solutions.
• Prepare and monitor operations and maintenance (O&M) budgets and provide input on capital projects.
• Administer the CUPE Collective Agreement and manage scheduling, vacation, and overtime.
• Maintain regulatory compliance and environmental standards.
• Communicate effectively with internal teams, external partners, and the public.
• Assist in resolving claims related to distribution and collection issues.
• Ensure management of change (MOC) processes are followed for all operational changes.

Qualifications and Required Skills

• Must be Legally entitled to work in Canada without limitations.
• CET or P.Eng. designation (water distribution and wastewater collection certification preferred).
• Proven leadership and team development skills.
• Strong communication and relationship-building abilities.
• High commitment to safety and regulatory compliance.
• Ability to adapt to evolving situations and prioritize effectively.
• Proficiency in Microsoft Office; experience with Cityworks and GIS is an asset.

Compensation

We offer competitive compensation and benefits including Health, Dental & Vision, Defined Benefit Pension Plan, RRSP matching, Health & Wellness spending account, and above average vacation benefits.

Conditions of Employment

• Valid Class 5 driver’s license and satisfactory driver’s abstract
• Satisfactory criminal record check
• Pass 50 lb. fitness test
• Pass comprehensive drug and alcohol test

Ready to make a difference?

Start your journey with Aquatera Utilities Inc. Apply at aquatera.ca/who-we-are/careers. This competition will remain open until a suitable candidate is selected. We thank all applicants for their interest. Only those selected for an interview will be contacted.