Virtualization Solutions Consultant

Job Title : Virtualization Solutions Consultant

Reports To : Professional Service Director

Department : Professional Service Department

Posting Date : April 2011

Position Overview

To act as a primary customer interface for the professional services department. Identify, define and implement IT strategies and projects with the Sales Team.

Liaise with the Managing Director of Services Delivery on a daily basis with client status updates.

Responsibilities :

• Provide pre and post sales consultation to client base.
• Provide primary IT support, issue resolution and technical advice for client base.
• Provide pre-sales service delivery in terms of assisting in Statement of Work creation, client negotiations, presentations, demonstrations, RFP contributions, etc.
• Provide post sales service delivery in terms of assessment, architecture, design, implementation, migration, recommendations, upgrades, knowledge transfer, technical documentation, training, business case / TCO creation, etc.
• Recreate customer technical environments by researching, identifying, and resolving a variety of problems.
• Work within and outside of subject matter expertise to expand self knowledge base.
• Assist in the development of service deliverables.
• Assist in the development of practice expertise and cross training of other consultants.
• Position involves 25% pre-sales and 75% technical / consultative hands-on.
• Obtain and maintain technical certifications related to job function.

Knowledge, Skills, Experience

• Virtualization transformational experience
• Experience in providing technical support to enterprise customers (preferably Global 2000) for mission critical Windows and Linux computer systems and related software
• Strong Windows administration and or hypervisor administration skills
• Installation, configuration and provisioning of operating systems
• Installation, configuration and provisioning of multiple hypervisors
• Storage Area networking is an asset
• Virtual Desktop Infrastructure is an asset
• Setup and operation of TCP / IP networking
• Application packaging an asset
• Application streaming
• Minimum 5-7 years experience for each of the above requirements
• B.S. in Computer Science, Electrical Engineering, Math, or College diploma with Information Technology focus or equivalent work experience
• Strong working knowledge of the various flavors of Unix, Linux, Microsoft plus x86 platforms, devices, and networking
• CCA XenApp and or CCA XenDesktop certification required
• CCEA / CCIA certification is an asset
• MCITP Windows Server 2008 Admin or higher certification required
• MCTS Exchange 2010 is an asset
• MCTS Server 2008 Virtualization or Desktop Virtualization required
• VCP4 certification an asset

Other

• Excellent interpersonal skills
• Strong spoken and written English skills
• Valid driver’s license and able to travel to client sites
• Reliability Status Security Clearance or the ability to obtain

NOTE : This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization