Virtualization Solutions Consultant

Job Title: Virtualization Solutions Consultant

Reports To: Professional Service Director

Department: Professional Service Department

Posting Date: April 2011

Position Overview

To act as a primary customer interface for the professional services department. Identify, define and implement IT strategies and projects with the Sales Team. Liaise with the Managing Director of Services Delivery on a daily basis with client status updates.

Responsibilities:

? Provide pre and post sales consultation to client base.

? Provide primary IT support, issue resolution and technical advice for client base.

? Provide pre-sales service delivery in terms of assisting in Statement of Work creation, client negotiations, presentations, demonstrations, RFP contributions, etc.

? Provide post sales service delivery in terms of assessment, architecture, design, implementation, migration, recommendations, upgrades, knowledge transfer, technical documentation, training, business case/TCO creation, etc.

? Recreate customer technical environments by researching, identifying, and resolving a variety of problems.

? Work within and outside of subject matter expertise to expand self knowledge base.

? Assist in the development of service deliverables.

? Assist in the development of practice expertise and cross training of other consultants.

? Position involves 25% pre-sales and 75% technical/consultative hands-on.

? Obtain and maintain technical certifications related to job function.

Knowledge, Skills, Experience

? Virtualization transformational experience

? Experience in providing technical support to enterprise customers (preferably Global 2000) for mission critical Windows and Linux computer systems and related software

? Strong Windows administration and or hypervisor administration skills

? Installation, configuration and provisioning of operating systems

? Installation, configuration and provisioning of multiple hypervisors

? Storage Area networking is an asset

? Virtual Desktop Infrastructure is an asset

? Setup and operation of TCP/IP networking

? Application packaging an asset

? Application streaming

? Minimum 5-7 years experience for each of the above requirements

? B.S. in Computer Science, Electrical Engineering, Math, or College diploma with Information Technology focus or equivalent work experience

? Strong working knowledge of the various flavors of Unix, Linux, Microsoft plus x86 platforms, devices, and networking

? CCA XenApp and or CCA XenDesktop certification required

? CCEA/CCIA certification is an asset

? MCITP Windows Server 2008 Admin or higher certification required

? MCTS Exchange 2010 is an asset

? MCTS Server 2008 Virtualization or Desktop Virtualization required

? VCP4 certification an asset

Other

• Excellent interpersonal skills

• Strong spoken and written English skills

• Valid driver’s license and able to travel to client sites

• Reliability Status Security Clearance or the ability to obtain

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization