Remote Roadside Assistance Specialist - Night Shift (Bilingual)

Job Details

Description

At NQX , we don’t just provide customer experiences— we create connections . Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters. Together, we make the world a little more connected, one conversation at a time.

We're looking for people with a desire to help others to join our overnight (11 : 00 pm to 8 : 00 am) team.

As a bilingual Roadside Assistance Specialist , you will be the lifeline for drivers across North America, helping clients get back on the road quickly and confidently. This role is perfect for someone with outstanding communication skills , a talent for negotiating rates with multiple providers , and a passion for delivering exceptional support. Plus, enjoy the flexibility of a remote work environment , allowing you to make a real impact from the comfort of your home.

Why you will love working here :

• Competitive Pay – Earn $21 / hour (includes a $2 / hour bilingual and a $1 / hour overnight bonus). The weekend premium let you earn even more.
• Flexible Schedules – Full-time positions available, with part-time opportunities for the right fit.
• Comprehensive Benefits – After six months, enjoy medical, dental, and life insurance, enhanced RRSP participation, and preferential insurance pricing.
• Paid Training & Development – Receive fully paid training at our Moncton office for the first four weeks, including ongoing support and development as you transition into your role.
• Exceptional Workspace – Bright, spacious office with relaxation areas, gym, games room, and more to make your workday enjoyable. Onsite cafeteria with warm meals available (Monday to Thursday) at discounted rates for NQX employees.
• Work-from-Home Opportunity – After successfully completing your four-week, in-office phase, you qualify to work remotely when meeting our quality and security standards.

How you will make an impact :

What makes you a great fit :

Training start date : March 16th 2026

At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees : 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way !

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