Overview
To be responsible for the effective operation of the Bakery Department by maximizing sales and gross profit, ensuring sales’ goals and budgets are met.
passion & commitment to customer service is a key driver for our Company
Duties and Responsibilities :
- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience
- To oversee the effective ordering, production, merchandising of all bakery products and ensure attractive displays to maintain and increase sales;
- To plan daily production sheets to ensure variety in bakery products, and effectively prioritize and organize all production and department functions;
- To effectively control inventory through pricing and signage of bakery products to achieve company goals and budget so as to maximize sales and profits;
- To schedule, direct, supervise and discipline department staff and train all new employees;
- To be responsible for the opening and / or closing functions of the department;
- To ensure the maintenance of equipment and the safety and sanitation of the production and back room areas, as per Company Policy;
- To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times;
- To perform other duties, as required.
The Ideal Candidate Would Possess :
- Exceptional customer service skills
- The ideal candidate must possess a minimum of 5 years’ experience as a qualified baker / decorator, preferably in a retail environment;
- Previous managerial experience and knowledge of production schedules is a definite asset;
- Flexibility to work a variety of hours which include days, evening, nights, and weekends;
- Ability to work under pressure in a fast-paced environment;
- Must possess excellent organization, communication and interpersonal skills.
How You’ll Succeed :
At Fortinos, we attribute our success to preserving our core values : super fresh foods, well trained staff, store cleanliness and above all, superior, friendly customer service.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
NOTE : The Employer noted in this posting is an independently owned corporation ( Franchisee ) which is licensed to use the FORTINOS trademark(s) by Loblaws Inc.
Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
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